Access & Reimbursement Manager (Salt Lake City)

Position Summary

The Access & Reimbursement Manager (ARM) will serve as a subject matter expert on access & reimbursement for FILSPARI (Sparsentan), providing education and case-specific support to internal and external stakeholders including health care providers (HCPs) and sales force within their assigned region.

Responsibilities

• Proactive Office Support Throughout FILSPARI Onboarding Process
• Key contact responsible for patient access and reimbursement in an assigned geography
• Provide appropriate support to providers and professional staff
• Cultivate expertise in the FILSPARI onboarding process
• Educate physicians and physician practices on the full onboarding process
• Work closely with offices to ensure cases progress through the onboarding process
• Escalated Support for Specific Cases
• Identify and solve complex patient access issues
• Collaborate with Hub, HCP offices, and field team to resolve reimbursement issues
• Coordinate with Hub and REMS Administrator partners to provide clear explanations to offices
• Partner with reimbursement stakeholders to communicate challenges, identify solutions, and ensure the patient is progressing through the reimbursement process
• Sales Force Communication / Partnership
• Seek out and provide timely updates on case statuses
• Periodically ride with and educate sales force on complexities surrounding the pharmaceutical reimbursement process
• Maintain expertise on specific payors and requirements for claim approvals
• Log calls and notes within a standardized platform to provide clear and concise updates
• Lead weekly case status update meetings with sales force and sales leadership
• Coordinate with Hub, specialty pharmacies, and REMS administrator stakeholders to share information and move cases forward efficiently
• Proactive Trend Identification and Key Account Education
• Deliver expertise in regional and local access landscape
• Anticipate changes in the healthcare landscape
• Act as the Subject Matter Expert for FILSPARI onboarding, including reimbursement
• Identify and address trending barriers to reimbursement within your geography
• Create quarterly business plans to address identified barriers
• Bring forth opportunities and proposals for HCP office education
• Work collaboratively with sales counterparts to develop and execute strategies

Education/Experience Requirements

• Bachelor’s degree in related field required
• Equivalent combination of education and applicable job experience may be considered
• 5+ years in pharmaceutical / health industry working with Hubs, payers, HCPs or related area
• 3+ years reimbursement / access / case management experience
• Specialty pharmaceutical, nephrology, rare disease, REMs experience preferred

Additional Skills/Experience

• Embody Travere’s core values: Courage, Community Spirit, Patient Focus and Teamwork
• Experience in managing access complexities associated with a new to market medication
• Prior account management experience or prior experience with complex accounts
• Experience with specialty pharmacy products / products acquired through Specialty Pharmacy networks or specialty distributors
• Proven ability to build relationships with HCPs, office staff, sales team, and Hub counterparts
• Comprehensive understanding of private/commercial insurance reimbursement, government payer Medicare Part D, VA, etc.
• Demonstrated experience in helping to educate on reimbursement processes
• Excellent collaboration skills with strong attention to detail and the ability to multitask and manage complexity
• Strong interpersonal and organizational skills and excellent verbal and written communication skills are required

Total Rewards Offerings

• Comprehensive total rewards offerings that demonstrate Travere’s commitment as a diverse, equitable, people-centric, and pay-for-performance organization
• Benefits: Premium health, financial, work-life and well-being offerings for eligible employees and dependents, wellness and employee support programs, life insurance, disability, retirement plans with employer match and generous paid time off
• Compensation: Competitive compensation package including a combination of cash compensation (base pay and short-term incentive) and long-term incentive compensation (company stock)