Access Registrar - Rose Hill - Part-time

Job Summary

Responsible for obtaining accurate, pertinent demographic and insurance information prior to services, thus reducing financial risk of third party denials and delayed collection processes for services both at on and off site facilities. Supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

Essential Functions

• Accurately obtain and verify insurance information prior to or at the time of services.
• Ensure appropriate insurance eligibility and authorizations are present prior to or at the time of services.
• Collect patient owed cost sharing amounts (copays, deductibles, coinsurance, and full cost (non-covered, self-pay)) prior to or at the time of service.
• Refer patients to Financial Counselors for Financial Assistance or provide an application, when applicable.
• Cash out cash drawer appropriately daily.
• Utilize information received from oral, written and electronic sources to make effective and appropriate decisions.
• Takes a proactive approach to anticipating and preventing problems.

Required Knowledge, Skills And Abilities

• Proficiency in the use of computer software.
• Ability to operate a copier, fax machine, 10 key calculator and printer.
• Basic computer navigation skills.
• General office skills.
• Excellent verbal and written communication skills.
• Ability to follow verbal and written instructions.
• Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions.
• Ability to complete multiple tasks simultaneously and work under pressure with minimal supervision.
• Ability to comprehend, apply, and follow all policies and procedures.
• Ability to adapt to an ever changing work environment.

Minimum Education, Training, And Experience

• High School diploma or GED.
• One year of customer service experience.
• One year of Hospital experience in the areas of registration and/or patient accounts or experience in a physician’s office practice preferred.

Physical Requirements

• Sedentary - Light Work - Lifting up to 15 pounds on an infrequent basis (less than one lift every three minutes).
• Walking or standing is often necessary.
• Ergonomic Risk Factors: Repetition.

Reporting Relationship

Reports to Supervisor, Patient Access.

Frederick Health Offers

• Comprehensive and affordable benefits package including health, dental and vision insurance.
• Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees.
• Royalty-free Paid Time Off program for eligible employees.
• 403B retirement plan with an employer match for eligible employees.
• Free financial planning sessions.
• Employer paid Employee Assistance Program.

Pay

Based on experience, skills and education. Part-time positions will have salary pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Hourly range: $17.69 - $23.08.