Access Control Technician
FlyLock Security Solutions · Mandeville, LA · 3 mo ago
On-siteEngineering$50k–$70k/yrFull-time
Benefits
- Competitive Wages
- Tools Provided
- Uniforms Provided
- Company Vehicle
- Paid Training
- Flexibility
- Career Advancement Opportunities
- Growing Industry
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
- Inspects, installs, and services all basic and complex commercial and residential access and video systems.
- Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
- Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
- Responds to customer questions and requests.
- Recommends corrective services to adjust customer complaints.
- Diffuses difficult and complex customer issues.
- Buils and maintains working relations with the sales staff.
- Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
- Performs site visits with sales consultants for existing or potential clients.
- Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
- Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
- Other duties as required by management.
- Experience with systems mentioned below is useful but not all required.
- - Access Control - Avigilon ACM, OpenPath / Avigilon Alta, Lenel, Brivo, PDK, ButterflyMX and Latch.
- - CCTV - Avigilon
- - Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
- Must be able to fluently understand, speak, and write English.
- Ability to push, pull, and lift at least 50 lbs.
- Ability to kneel, crouch and stoop.
- Ability to reach above and below the shoulders.
- Ability to use hands and fingers to grasp, twist, and pull.
- Ability to climb a ladder and work above ground.
- Withstand external weather conditions year-round.
Requirements/Responsibilities
Nice to Have
Physical Requirements
Compensation
$50,000.00 - $70,000.00 per year