Access Control Technician

Why Work With Us?

We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

The Access Control Technician

This role supports both new construction and renovation projects, often in coordination with our doors and hardware divisions. The ideal candidate will have hands-on experience, a strong technical foundation, and a customer-focused approach.

Essential Functions

• Interpret and follow shop drawings, riser diagrams, and project plans to ensure accurate and timely field installations.
• Install, program, and troubleshoot access control systems, card readers, electric locks, power supplies, control panels, and video surveillance components (e.g., CCTV cameras, NVRs).
• Pre-assemble and test system components prior to field installation to ensure operational integrity.
• Pull and terminate low voltage wiring, including Cat5e/6, coaxial, and structured cabling systems.
• Coordinate with door and hardware technicians to ensure seamless integration with physical access systems.
• Interface with general contractors, facility managers, and other on-site personnel to ensure compliance with site requirements and scope of work.
• Perform diagnostics and respond to service calls, identifying root causes and implementing corrective actions.
• Document work performed, including time tracking, materials used, and system configurations.
• Ensure installations comply with industry standards (BICSI, EIA/TIA) and manufacturer specifications.

Minimum Qualifications

• 1+ years of experience installing and servicing access control and surveillance systems in commercial environments.
• Familiarity with electronic hardware and devices such as card readers, strikes/maglocks, door contacts, request-to-exit devices, and network/IP cameras.
• Experience in programming and configuring access control software (e.g., Lenel, Genetec, Avigilon, AMAG, Openpath, etc.) is strongly preferred.
• Understanding of network architecture and basic IP configuration (static IP, subnet, gateway, etc.).
• High school diploma or equivalent required; technical certifications or trade school a plus.
• Low voltage electrical license preferred or ability to obtain.

Knowledge, Skills, And Abilities

• Proficient in the use of hand tools, power tools, and testing equipment.
• Detail-oriented with strong organizational and multi-tasking skills.
• Solid written and verbal communication skills for interacting with clients, teammates, and leadership.
• Comfortable working on ladders, lifts, or at heights, and in construction environments.
• Flexibility to work nights, weekends, or extended hours when needed to meet project deadlines.
• Commitment to safety procedures and maintaining clean and secure work areas.

Physical Demands

This position requires physical activity consistent with a construction or installation environment. The employee will spend more than two-thirds of their time standing, kneeling, crouching, stooping, using hands to handle or feel, and reaching with hands and arms. Approximately one-third of the time may be spent walking and engaging in verbal communication or listening. Frequent lifting and moving of materials weighing between 25 and 50 pounds is required. Work Environment

• This role may involve travel to project sites and exposure to a variety of environmental conditions. These may include outdoor weather, proximity to forklifts or other heavy machinery, and the use of hand tools or hardware.
• Employees may be subject to frequent heavy lifting and other physical demands typical of a construction or warehouse environment.