Access Control Security Officer

Position Responsibilities

• Open gate to allow entrance of employees, contractors, and authorized vendors.
• Check credentials or approved roster before admitting anyone.
• Issue pass at own discretion or on instructions from supervisors or management.
• Direct visitors, vendors, contractors to desired destinations.
• Inspect outgoing traffic to prevent unauthorized removal of company property or products.
• Record number of trucks or other carriers entering and leaving.
• Responsible for cleanliness of work area.
• Answer telephone.
• Provide accurate information for inquiries regarding directions, hours of operation, etc.
• Other duties as assigned by the Director of Community Services.

Requirements

• High school diploma required.
• Prior Military and Law enforcement a plus.
• Degree in criminal justice a plus.
• Possess or be able to obtain a Class D license.
• Maintain a neat, clean, and well-groomed appearance (specific standards outlined in employee handbook).
• A proper uniform must be worn while on duty.
• Ability to speak Spanish a plus.
• Full-time associates must schedule PTO during off-season months.
• Thorough knowledge of the property, facilities, and surrounding areas.
• Ability to effectively deal with internal and external residents, guests, and staff, with a high level of patience, tact, and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read, and write English clearly to ascertain and document important information.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to work in a team.
• Ability to work in a fast-paced environment.
• Ability to achieve positive guest relations and maximize guest satisfaction.

Physical Demands

• Ability to grasp, lift, carry, or transport up to 50 pounds.
• Ability to push/pull wheeled carts weighing up to 100 lbs.
• Ability to stand, walk frequently; reach with hands and arms; stoop, kneel, crouch or crawl.
• Ability to perform the duties of the position while exposed to outside weather conditions.
• Ability to climb stairs and ladders at a rapid pace.
• The noise level in the work environment is usually moderate.
• Ability to express and exchange ideas by means of the spoken word accurately, loudly, and quickly.
• Ability to perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
• Ability to have visual acuity to determine accuracy, neatness, and thoroughness of the work assigned.