Access Control Officer/Security Guard Part-time, All Shifts

About the role

The Access Control Officer/Security Guard is the first line of contact with all residents, guests, visitors, and staff. This position serves as the primary ambassador to the community, fulfilling a pivotal role in the Department of Access Control.

Responsibilities

• Maintains all access control to the property and greets all residents, guests, visitors, contractors, and staff entering the gate.
• Verifies and welcomes all residents' guests and visitors upon arrival.
• Verifies all contractors and service providers by clearing proper identification and work authorizations.
• Completes and maintains all appropriate access control logs and reports.
• Alerts shift supervisors to any problems and incidents through the appropriate media and channels according to policies and procedures.
• Issues work certificates and photo identification cards to all contractors.
• Assists shift supervisors with preliminary investigations of any incidents.
• Assists shift supervisors with any service calls when required.
• Operates all functions of the computerized access control system.
• Appropriately responds to telephone and radio calls, inquiries, and emergencies.
• Operates and assumes responsibility for the proper function of access gates and barriers.
• Assists with hurricane preparations at gatehouses.
• Conducts full access control functions and responsibilities at any assigned gatehouse.
• Responds to residents' (and their guests) requests for assistance according to proper protocol.
• Performs all other duties as assigned.

Requirements

• Computer literacy with Windows Operating Systems and Windows Office Suite.
• Ability to type a minimum of 25 words per minute.
• Fluent in English with good writing skills.
• Able to stand for extended periods, climb stairs frequently, and lift up to 50 lbs. without assistance.
• Physical condition and mental resolve to work variable shifts, including nights, weekends, and holidays.
• Valid Florida driver's license and eligibility for Florida D licensure.

Schedule

Part-time, 16–24 hours per week. Must be available for all shifts, including 7:00 am – 3:00 pm, 3:00 pm – 11:00 pm, and weekends.