Access Care Representative ED
Position Overview
The Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance and customer support for all services performed at United Health Services. The Access Care areas act as the entry point to United Health Services. It is the responsibility of an Access Care Representative to represent United Health Services Hospitals in a caring, professional manner. Accurate and complete data is collected at access points which directly drives the Billing and Health Information Management System. Access Care is a very intricate part of the registration process in both Emergency Department’s at United Health Services.
Primary Department, Division, Or Unit
Patient Registration/Access Care, UHS Wilson Medical Center
Primary Work Shift
Day
Regular Scheduled Weekly Hours
40
Compensation Range
$17.98 - $25.17 per hour, depending on experience
Education/Experience
- Minimum Required: High School Diploma or equivalent, with two (2) years experience in similar field
- Preferred: Associate’s Degree, or 5 years equivalent experience in lieu of degree
Licenses/Certifications
- Preferred: Certified Healthcare Access Associate (CHAA)
Responsibilities
Arriving/registering patients into the EPIC system
Obtaining all signatures as required by state and federal guidelines
Conducting interviews with patients to verify all demographics as well as verify insurance information and eligibility
Scanning necessary documents into EPIC
Collecting co-pays when applicable
Reviewing and maintaining the work queue on a consistent basis
Qualifications
N/A
Skills
- Excellent communication skills
- Attention to detail
- Ability to work independently and as part of a team
Benefits
N/A
Schedule
N/A
Pay
N/A
About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!
United Health Services is an Equal Opportunity Employer
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