Access Associate (Per Diem, Variable)

Department: Imaging Center - RGH
Location: 1415 Portland Avenue Suite 190, Rochester, NY 14621

About the role

As an Access Associate, you will provide administrative support by greeting patients, performing check-in and check-out procedures, and processing payments. This role requires a warm and inviting disposition, as you will be the first point of contact for patients and their families.

Responsibilities

• Manage incoming calls while providing necessary information
• Greet patients, provide direction as needed, and schedule patient appointments
• Complete the registration process for patients as defined by departmental policy
• Verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Collect and process payments when applicable

Qualifications

• 2-year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Physical Requirements

Sedentary work – exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay

Pay range: $17.85 - $20.00 per hour

Schedule

Per diem, varying schedule with weekend rotation required. Must have some daytime availability for weekdays.