Access Associate

STATUS: Open
Location: Dental Group - Penfield - 2226 Penfield Rd, Penfield, NY 14525
Department: Unity Dental Group

About the role

As an Access Associate, you will provide administrative support by greeting patients, performing check-in and check-out procedures, and processing payments. This role requires a warm and inviting disposition, as you will be the first point of contact for patients and their families.

Schedule

Monday - Friday, 8:00 am - 5:00 pm

Responsibilities

• Manage incoming calls while providing necessary information
• Greet patients, provide direction as needed, and schedule patient appointments
• Complete the registration process for patients as defined by departmental policy
• Verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Collect and process payments when applicable

Requirements

• 2-year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Physical Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods

Pay

Pay Range: $17.85 - $19.50