Academic Success Advisor, Senior, Undergraduate Advising

About the role

The School for Engineering of Matter, Transport and Energy (SEMTE) within the Ira A. Fulton Schools of Engineering is seeking an Academic Success Advisor, Sr. to join the Undergraduate Advising team.

Responsibilities

• Represent the college/department as a primary contact.
• Collaborate with leadership to provide solutions associated with specific programs or projects.
• Coordinate training and development related to projects and programs for staff.
• Lead a project or program, including assessment, evaluation, timelines, goals, budget.
• Provide individual and group academic advising to online and campus-based students that supports academic success, engagement, and timely progress to graduation.
• Support students to resolve challenges by having current knowledge and making appropriate referrals to ASU services including, but not limited to, Student Health, ASU Counseling Services and the Fulton Career Center.
• Administer administrative support related to student enrollment, registration, orientation, retention and degree completion while maintaining comprehensive and accurate student records using a variety of software and data sources.
• Organize and participate in ASU and FSE initiatives and efforts aimed at recruiting, engaging and retaining students.
• Consult with program chairs, faculty, colleagues and students to support SEMTE students to proceed efficiently through their curriculum and navigate setbacks.
• Takes ownership of major projects, as assigned by leadership.

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Qualifications

• Experience in college level academic advising, including both online and campus-based students.
• Experience in working with student populations.
• Experience in working in a fast paced and high-volume advising unit.
• Experience in using student information computer systems and degree audits (i.e., PeopleSoft/Oasis, DARS).
• Experience in thinking critically to solve problems independently and as part of a group.
• Demonstrated knowledge of current issues and theories in public and higher education and college advising.
• Experience in using Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook, Teams).
• Experience in using database programs (Analytics, Salesforce).
• Experience in assisting with special events.
• Experience in developing and maintaining effective professional working relationships.
• Evidence of effective communication skills.
• Evidence of a master’s degree in higher education or related area.

Skills

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office applications.
• Knowledge of student information systems and degree audit tools.

Benefits

N/A

Pay

$50,000 - $56,000 per year; DOE

Schedule

N/A