Academic Evaluator Trainee (Student Services Professional, IA)

About the role

The Academic Evaluator/Advisor Trainee (SSP-IA) participates in a comprehensive training program designed to develop expertise in academic evaluation, transfer credit analysis, admissions eligibility review, and student advising. Through structured learning and hands-on experience, the incumbent gains knowledge of CSU policies, Title 5 regulations, SDSU degree requirements, and transfer articulation practices.

Responsibilities

• Evaluate transcripts and academic records to determine transfer credit, degree applicability, examination credit awards, and progress toward graduation.
• Review and maintain student records by auditing degree evaluations, verifying academic information, and ensuring records are accurate and compliant with university policies.
• Support transfer articulation efforts by researching external coursework, determining course equivalencies, and updating transfer credit information in university systems.
• Support students with degree requirements, academic policies, graduation planning, and readmission options to help them achieve their educational goals.
• Assess transfer admission eligibility by reviewing academic histories, evaluating coursework, and determining eligibility based on established admission standards.
• Conduct research and resolve academic record issues using university resources, databases, and policies to support accurate evaluations and student success.

Qualifications

Apply your understanding of human behavior and group dynamics to support students, faculty, and staff in a collaborative environment. Use research, observation, and analytical skills to gather information, identify trends, and develop meaningful recommendations. Conduct interviews and conversations that help uncover insights, assess needs, and support informed decision-making. Analyze complex information, think critically, and make sound, evidence-based recommendations. Communicate clearly and confidently, both verbally and in writing, with a variety of audiences. Prepare concise reports, summaries, and documentation that translate information into actionable outcomes. Build positive working relationships with diverse stakeholders through professionalism, collaboration, and strong interpersonal skills. Contribute effectively to meetings, discussions, and projects while working independently and as part of a team.