Academic Coordinator - Mathematics Center (CAPS)

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the-art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students, and a commitment to strive for even greater success.

About the role

The Academic Coordinator of the Mathematics Center serves in a pivotal leadership capacity at the convergence of academic support, student development, and institutional equity. Situated within the Center for Academic Program Support (CAPS), the Coordinator stewards both the strategic vision and operational excellence of three interconnected programs: the Mathematics Center, the Supplemental Instruction (SI) Program, and the Mathematics Learning Coach (MLC) Program. As a scholar-practitioner, the Coordinator applies evidence-based frameworks drawn from developmental education, learning theory, and academic advising to design, sustain, and continuously refine a multi-tiered support ecosystem—one that is both responsive to and reflective of the diverse academic needs of a dynamic student population.

• Oversees daily operations of the Math Center, ensuring accessible drop-in tutoring and structured academic intake assessments—including diagnostic evaluation, individualized consultation, and learning plan development—for students across all math levels, from developmental through advanced STEM coursework.
• Administers LASSI and SLSI inventories and facilitates workshops on math anxiety, study strategies, and test preparation to support personalized academic planning; conduct in-person and virtual classroom visits to promote Math Center services and advise students using Banner, Degree Works, and EAB Navigate.
• Maintains self-paced enrichment resources, including the Canvas-based Math Mini Prep module and Online Math Mini Prep Program, and plans, implements, and staff Quick Math Prep Sessions aligned with the Mathematics Placement Test (MPT)—training facilitators and developing supporting handouts and materials.
• Recruits, hires, trains, schedules, and evaluates peers for on-campus and virtual delivery, sustaining CRLA tutor certification standards in collaboration with CAPS leadership.
• Coordinates the Math Learning Coach (MLC) Program in full—hiring, training, and supervising MLC tutors; developing student competencies in study strategies, critical thinking, and math anxiety reduction; and maintaining student-coach matching protocols with ongoing engagement monitoring and intervention consultation.
• Serves as primary coordinator of the Supplemental Instruction (SI) Program, overseeing recruitment, implementation, and evaluation; correspond with deans and associate deans regarding guidelines and request forms; and supervise an Assistant SI Coordinator for weekly Leader support and documentation.
• Hires, trains, and debriefs SI Leaders, monitoring session quality and student engagement, developing and revising instructional materials, and partnering with OIESA to maintain an electronic SI tracking and reporting system; expand SI offerings within developmental coursework alongside the Perkins Coordinator and departmental liaisons.
• Collaborates with faculty, chairs, deans, and coordinators to design supplemental instruction and mentoring models that advance STEM student success, and offer workshops and consultations for TRIO, El Centro, OSDDS, and Gateway to College.
• Monitors the Math Center’s annual operating budget, conducting monthly expenditure reviews and recommending timely adjustments to the Director as needed.
• Contributes to the annual CAPS AES Report and CAPS Self-Study through data analysis and programmatic recommendations, maintaining accurate records of student interactions, metrics, and service utilization to inform that analysis.
• Partners with departments including Gateway to College, Marketing, Enrollment Services, and Academic Affairs to strengthen institutional awareness of CAPS programs and cross-departmental referral pathways.
• Collaborates with CAPS leadership on fall and spring Training & Orientation and serve on search committees, college-wide committees, and institutional initiatives, including the STEM Division, Title III Grant Initiatives, the Integrative Learning Committee, and Professional Development, Assessment, and Accepted Students Days, along with other duties as mutually agreed upon.
• Performs all other duties as assigned.

Requirements

• Master’s degree in Mathematics, STEM, Education, Sociology, or closely related field.
• Five (5) years of experience and/or training that includes academic advisement, academic placement, counseling, career development, math/electronics teaching, or program/project management; or an equivalent combination of education, training, and experience.
• Effectiveness in collaboration across a diverse community of faculty, staff, and students.

We welcome and encourage applicants who do not meet the stated qualifications to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

Preferred Qualifications

• Proven record of initiating and sustaining academic support initiatives in mathematics, science, and engineering for diverse student populations.
• Proficiency in relevant educational and computational technologies.
• Bilingual (English/Spanish).

Pay

Salary Range: $78,818.00 - $93,704.00 (Grade 6), actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement.

Schedule

37.5 hours per week.

Benefits

Comprehensive State benefits package.