Academic Advisor - Student Success & Advising Center

About the role

Farmingdale State College is launching a new Student Success and Advising Center dedicated to providing students with a clear, consistent, and supportive advising experience. This is an exciting opportunity to join a growing team that will help shape a proactive, coordinated, and student-centered approach to academic advising.

Responsibilities

• Provide holistic academic advising and success support to an assigned caseload of students with a primary focus on students in the 0-60 credit range.
• Guide students in understanding degree requirements, developing academic plans, navigating registration, connecting with campus resources, and making informed decisions that support persistence, retention, and completion.
• Serve students in assigned academic majors and develop strong working relationships with the corresponding academic departments.
• Collaborate closely with faculty, department chairs, academic staff, and campus support offices to promote consistent advising practices, timely communication, and student success across the College.
• Provide individualized academic advising for an assigned caseload of students within designated academic majors, including first-year, transfer, and continuing students as assigned.
• Support students with course selection, degree requirements, academic planning, registration, major exploration, prerequisite sequencing, general education requirements, and College policies.
• Review student records, degree audits, placement information, posted transfer credit, academic standing, registration status, and progress toward degree completion to provide accurate and timely advisement.
• Conduct proactive outreach to students experiencing academic, registration, or persistence challenges, including students with early alerts, academic standing concerns, low credit momentum, or incomplete registration.
• Help students develop realistic academic success plans and connect them with appropriate campus resources (i.e., tutoring, financial aid, disability services, mental health support, career services).
• Serve as a student advocate and liaison by helping students navigate academic processes, resolve barriers, and connect with faculty, academic departments, and campus partners as appropriate.
• Maintain clear and timely documentation of advising interactions, outreach efforts, referrals, and student follow-up plans to support coordinated advising, case management, and student success.
• Use advising and student success platforms effectively including Banner/OASIS, Degree Works, Navigate/EAB, Slate, and Brightspace.
• Use caseload data, advising notes, and student progress indicators to identify student needs, support timely outreach, and help improve advising practices within the Center.
• Support student transition and success initiatives including orientation, registration events, accepted student programs, open houses, workshops, and other College events.
• Serve as a liaison to assigned academic departments by maintaining regular communication with faculty, chairs, and academic staff regarding degree requirements, curriculum updates, registration issues, student needs, and advising practices.
• Participate in staff meetings, trainings, committees, and other Center initiatives; perform additional duties as assigned in support of student success, advising, retention, and completion.

Qualifications

Minimum Qualifications:

• Bachelor's degree.
• Experience advising, coaching, mentoring, teaching, counseling, or supporting individuals in an educational, nonprofit, community-based, or student-facing setting.
• Knowledge of student success strategies and common student concerns such as study skills, time management, college adjustment, and navigating academic challenges.
• Strong interpersonal, communication, organizational, and problem-solving skills with the ability to build effective working relationships across the College.

Preferred Qualifications:

• Master's degree in higher education, student affairs, counseling, social work, education, or a related field.
• One to three years of experience in academic advising, student success, student services, admissions, tutoring, residence life, nonprofit case management, or related support work.
• Experience with Banner, Degree Works, CRM Advise, EAB Navigate, Slate, or comparable student success platforms.
• Knowledge of SUNY General Education requirements, academic policies, registration processes, transfer credit practices, and financial aid considerations.
• Experience supporting first-year, transfer, first-generation, low-income, historically underserved, and/or students navigating academic, financial, personal, or systemic barriers to success.

Pay

$57,151 + $4,000 in downstate location pay = $61,151 Total Compensation.

The college particularly welcomes candidates with knowledge, skills and abilities that include: Commitment to diversity and university initiatives supportive of diversity and inclusion. Interest in participating in student-centered service activities. Desire to apply expertise in promoting civic engagement with the College's many community partners.