Academic Success Advisor

Campus: Tempe • End Date: August 22, 2026

About the role

The School of Human Evolution and Social Change is seeking a dynamic, highly motivated individual with a passion for student success and a strong focus in advancing higher education initiatives, while providing hands-on support and services that enhance student experiences and outcomes. The Academic Success Advisor reports to the Associate Director of Student and Academic Services (SAS) and is a pivotal member of the school's SAS team. This position works with minimal supervision and a high degree of initiative to deliver and maintain high-quality services for SHESC students.

This position will support all aspects of the academic programs, while championing other program-specific objectives in the School of Human Evolution and Social Change. This position will be responsible for working with a team to support about 1,100 undergraduate and graduate students while directly supporting the School's programmatic growth, particularly in the areas of advising and retention. The position is part of a team that manages advising, study abroad programs, events, course management, and retention functions to increase student retention and graduation.

This position will utilize a computer (MS Office, PeopleSoft, DARS, and Dashboards, E2E appointment system, Salesforce) to accomplish daily tasks.

Responsibilities

• Advises students majoring in SHESC programs; assisting students in the development of their academic plans; assists with maintaining print and electronic materials regarding current curriculum information, critical tracking/progress towards degree, course availability, school/college policy and procedures, appropriately referring students for financial, health, grievance, personal, housing, career and other matters through collaboration with other University student services offices.
• Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.
• Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
• Utilizes a variety of university data and programmatic direction to promote student academic success.
• Other duties as assigned.

Requirements

• Bachelor's degree; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Qualifications

• Completion of a Master’s degree in a related area appropriate to this position (i.e. Higher Education, Anthropology, Social Sciences, etc.).
• Experience advising students.
• Experience working with both undergraduate and graduate level students.
• Demonstrated knowledge of current issues and theories in public and higher education, college academic advising, student recruitment, retention, and student success.
• Experience with student information systems (i.e. PeopleSoft), student degree auditing reports (i.e. DARS), MS Office Suite, data retrieval, Salesforce, reporting, and analysis (i.e. Data Warehouse and data dashboards).
• Experience using Adobe Connect, Skype, Zoom and/or other technologies to advise students remotely.
• Experience in developing and maintaining professional working relationships while working in a team environment.
• Experience in organizing/planning special events and activities within Student and Academic Services.
• Experience in designing and delivering oral and written presentations.
• Evidence of effective verbal and written communication skills.
• Experience working effectively in an environment subject to quickly changing priorities.
• Experience in offering high-level, fast-paced customer service in a student services environment that prioritizes the success of a student in their approach to academic advising.

Pay

$48,000.00 to $51,300.00 annually; depending on experience.

About the department

Known for its leadership in innovative education and research, the School of Human Evolution and Social Change includes one of the nation's top-ranked anthropology programs and the largest and most research-productive transdisciplinary anthropology faculty in the nation. Staying true to our four-field anthropological origins means we remain committed to leveraging a long-term, comparative, and holistic perspective on human origins as a way to understand and address complex problems, now and for the future, and a deep concern for community engagement and social justice.

In addition to anthropology, our students can earn degrees in global health and museum studies. We are also known for our high-quality study abroad, field school programs and research apprenticeship opportunities for our ~1,000 undergraduate majors and ~125 graduate students. We offer a dynamic, collegial, and challenging work environment due to the pace of innovation, complex array of research and academic programs, and high-profile initiatives. SHESC is the largest social science unit in the College of Liberal Arts and Sciences, ASU's largest college.