Jobs · Education · Massachusetts

Academic Advisor/Senior Academic Advisor - Upper Level Advising

University of Massachusetts Amherst · Amherst, MA · 1 mo ago
EducationFull-time

About the role

The Academic Advisor/Senior Academic Advisor provides comprehensive advising for College of Natural Sciences (CNS) upper-level students in various majors. This position works closely with faculty, Faculty Mentors, and First Year Advisors to build community within the major and transition sophomores and transfer students into upper level advising. The position responds to common issues like registration, major/minor requirements, and course selection, and assists students with goal setting, time management, and decision-making.

Responsibilities

  • Provide comprehensive, individualized, and small group advising to a diverse population of students during the calendar year, including new student orientation/registration periods and current student registration periods.
  • Partner with faculty, Faculty Mentors, and First Year Advisors to build community within the major and transition sophomores and transfer students into upper level advising.
  • Respond to common issues such as registration-related matters including fulfilling the university’s general education requirements, interpreting major, minor, and college requirements, and providing guidance for course enrollment.
  • Aid students with matters that involve goal setting, self-assessment, time management skills, planning, course selection, and decision-making such as establishing an academic plan for on-time completion.
  • Assist students in identifying and accessing aligned extracurricular activities, such as internships that promote student success.
  • Identify and respond to at-risk students experiencing academic and critical personal difficulties by addressing relevant issues and making appropriate referrals to university agencies.
  • Provide proactive and responsive interventions to support student success.
  • Provide targeted outreach and support to upper level students on Academic Warning, Academic Probation, and returning from Suspension.
  • Respond to inquiries from parents in accordance with FERPA in a highly professional and respectful manner.
  • Contribute to developing and offering activities and workshops for CNS students, including information sessions about CNS majors for current and prospective students.
  • Participate in CNS activities and events, including Fall Visit Days, Destination Days, Senior Celebration, Undergraduate Commencement, and others that may be developed.
  • Represent CNS undergraduate student success on college and university-level committees and councils.
  • Assist in training new professional and graduate student advisors.
  • Contribute to major graduation clearance process.
  • Maintain familiarity with all changes in degree programs and execute college curricular exceptions.

Requirements

  • Bachelor’s degree.
  • Excellent oral, written, and interpersonal communications skills.
  • Strong organizational skills.
  • Documented experience in academic advising, student support, or other related student-facing roles.
  • Ability to take initiative and work independently and collaboratively.
  • Demonstrated commitment to continued learning or professional development in diversity, equity, inclusion, and justice issues.

Qualifications

  • Bachelor’s degree in science or mathematics discipline.
  • Master's degree in education, science, mathematics, or related field.
  • Experience serving or working with a large culturally diverse population.
  • Experience supervising staff or students.
  • Able to manage a high volume of complex and varied client needs.
  • Able to recognize at-risk individuals and provide appropriate support and direction.

Skills

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work independently and collaboratively.
  • Knowledge of FERPA, Title IX, and University Academic Rules and Regulations.
  • Experience with student advising and support.

Benefits

N/A

Pay

Academic Advisor Pay Grade: PSSAP Grade 25
Senior Academic Advisor Pay Grade: PSSAP Grade 26

Schedule

Full Time
Hybrid Work Schedule

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