Academic Advisor

About the role

At Indian River State College, you'll do more than just build a career—you'll have the opportunity to make a meaningful impact by supporting our students, staff, and faculty. In return, we offer a comprehensive benefits package designed to promote your well-being, secure your future, and enhance your work-life balance.

Responsibilities

• Guides assigned caseload of students and walk-in students with program selection, program planning, and enrollment information and assistance.
• Completes an individualized Student Success Plan for every student in the assigned caseload, assists with registration for classes, filing for financial aid, or billing issues; closely monitors and actively supports each student’s progression toward degree/certificate completion; and verifies and updates students on degree requirements.
• Provides extensive support to students in the planning and achievement of educational and career goals; reaches out to students who are falling behind in coursework; assists with transfers of study; and enhances student awareness of educational resources.
• Affords support in processing of student admission, registrations, and payments as needed.
• Follows up regularly with every student in the assigned caseload to identify and resolve any barriers to success; works to solve issues related to student success, including referrals to resources within and outside of the College and tracking to ensure positive outcomes.
• Reviews reports and updates Student Success Plans.
• Affords support in recruitment activities, including evenings and weekends, to meet College enrollment goals; assists with off-site registrations and Dual Enrollment.
• Might also greet walk-in students; provide support in utilizing social media for various communication and promotional reasons; participate in Workday testing; and work on various projects.
• Works a flexible schedule to meet the needs of the students and the College (peak registration and weekends), including one evening per week and extended hours during peak registration.
• Completes all other duties and responsibilities as assigned.

Qualifications, Knowledge and Skill Requirements

• Bachelor’s degree in a discipline related to education and/or student services (Master’s degree preferred); two (2) years of related work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Knowledge of student services, including managing, tracking, and supporting a significant student caseload from enrollment through degree/certification completion.
• Knowledge of intrusive advising.
• Knowledge of one-stop enrollment incorporating registration, financial aid, admissions, and similar support.
• Skill in organizing, time management, and prioritizing.
• Skill in working with Microsoft Office and Windows based applications including using a student information system.
• Skill in developing and delivering presentations.
• Ability to provide accurate and sound academic and career advice.
• Ability to be flexible, be creative in problem solving, maintain confidentiality, use sound judgement, collaborate with others, apply initiative, work independently as well as with others, provide sound advice, be discrete, and be self-motivated.

Physical Demands

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Pay and Application Deadline

Pay range starts at: $40,570.96. All salary calculations start at the minimum salary and will be based on candidate's education and experience
Open until filled.