Academic Advisor
This vacancy announcement is being used to fill two positions. Applicants who apply will receive consideration for both vacancies. This position is funded by non-state funds and has been designated time limited. Continuation of this position is contingent upon the continuing availability of those funds.
About the role
The primary purpose of this position is to assist students, using a developmental model, with developing the knowledge, skills, and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. The academic advisor addresses the general advising, registration, and enrollment needs of Fayetteville State University students to increase retention and graduation rates. This position includes the assignment of up to two UNIV seminar courses, depending on institutional need.
Responsibilities
- Assist students in developing knowledge, skills, and personal accountability for academic and co-curricular success
- Guide students in exploring academic and co-curricular options, evaluating progress toward graduation, and accessing support services
- Provide general advising, registration, and enrollment support to increase retention and graduation rates
- Teach up to two UNIV seminar courses as needed
- Help students navigate platforms such as Banner, Microsoft Outlook, and Canvas
- Generate reports on academic progression and navigate student records
- Answer basic questions about processes and direct students to appropriate resources
- Occasionally work after 5:00 pm and on weekends, especially during peak times
Requirements
- Bachelor’s degree
- Two (2) years of relevant work experience
- Knowledge of best practices in higher education for enhancing student academic skills
- Knowledge of current advising and registration technology
- Proficiency in computers, student success technology, Microsoft Office, and Zoom/Teams
- Strong communication, interpersonal, and organizational skills
- Ability to multi-task, prioritize, and manage time efficiently
- Ability to work independently and collaboratively with other offices
- Comprehension and adherence to federal and university student confidentiality requirements
Preferred Qualifications
- Master’s degree
Skills
- Communication skills to explain, write, advocate for, and report on program needs and academic outcomes
- Interpersonal skills to interact effectively with students, staff, and faculty
- Attention to detail and strong organizational skills
- Ability to respond effectively to unexpected events and adjust plans as needed
- Ability to listen and analyze academic needs
- Ability to establish and maintain productive working relationships
- Ability to work calmly under pressure and deliver on tight deadlines