Academic Advisor

About Acron Aviation

Acron Aviation is an agile commercial aviation partner with a long heritage of providing established, industry-certified solutions, as well as future-focused, data-driven innovations. With customers across the globe, our employees are committed to the company mission of innovating to create safer skies. For more information visit acronaviation.com.

Job Description

The Academic Advisor serves as the primary point of contact for students-in-training at the Aviation Academy. This role supports student academic progress, monitors training performance, coordinates interventions for students who are off track, and acts as a liaison between students and the Flight Training Team. The Academic Advisor plays a critical role in student success, retention, and training progression throughout the student lifecycle.

Essential Functions

• Serve as the primary point of contact for all students-in-training.
• Conduct one-on-one meetings to discuss academic progress, training experiences, and concerns.
• Provide counseling and support in collaboration with the Flight Training Team.
• Maintain a regular cadence of student check-ins.
• Track and monitor student progress through assigned training programs.
• Review Unsatisfactory (UnSat) reports and schedule review meetings as needed.
• Ensure students progress through programs in a timely manner.
• Document academic and performance concerns in the Flight Scheduling Platform (FSP).
• Act as the first point of contact for instructor change requests.
• Clock withdrawal and training termination meetings as required.
• Aid students with schedule accommodations and special circumstances.
• Monitor progress toward available scholarships and program requirements.
• Investigate financial concerns in coordination with the Flight Training Manager when needed.
• Aid with new cadet welcome and academy acclimation.
• Monitor the student support email inbox and respond to general inquiries.
• Perform other duties as assigned to support academy operations.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Experience in a structured training, education, or aviation environment.
• Proficient with the Microsoft Office suite and Teams.
• Strong interpersonal, organizational, and communication skills.
• Ability to manage sensitive academic and performance-related matters with discretion.
• Highly organized with strong attention to detail, capable of managing multiple student training profiles simultaneously.
• Experience using Flight Schedule Pro or other flight operating software programs.
• Proactive with thinking through solutions to situations before they become problems.
• Ability to be flexible, as the role evolves based on department and Academy needs.
• Takes ownership of handling issues as they arise and feels empowered to problem-solve them by seeking feedback from the appropriate parties as needed.

Equal Opportunity Statement

Acron Aviation is proud to be an Affirmative Action and Equal Opportunity Employer. We are committed to treating all employees and applicants with respect and dignity and to maintaining a workplace free from unlawful discrimination. All applicants will be considered for employment regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or any other legally protected characteristic.