Academic Adviser, Center for Continuing Studies

Duties and Responsibilities

• Provide individualized academic advising aligned with university policies and program requirements.
• Monitor student progress and communicate important academic deadlines, requirements, and policies.
• Serve as a point of contact for student questions and concerns, referring complex issues to appropriate leadership as needed.
• Conduct outreach to support student retention and academic success.
• Absorb students with the application, course registration, and enrollment processes.
• Review and provide guidance on transfer credits for undergraduate students in collaboration with appropriate offices.
• Absorb with the graduation application processes, including reviewing student records and communicating outcomes.

Minimum Qualifications

• Bachelor’s degree in Higher Education, Counseling, or a related field. An equivalent combination of experience and education may be considered.
• One (1+) years of experience working with students in a higher education or related setting.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to learn new systems.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong attention to detail and accuracy in communication and recordkeeping.

Preferred Qualifications

• Master’s degree in Higher Education, Counseling, or a related field.
• Experience with student information systems.
• Background in continuing education and/or online education.
• Prior experience in academic advising and student data reporting.

Physical Requirements and/or Unusual Hours

• Standard office setting with frequent interaction via phone, email, and in-person.
• Occasional evening and weekend hours based on student needs.
• Must be able to sit at a computer for extended periods.
• Able to lift up to 20 lbs.
• Valid driver’s license and ability to travel within a 50-mile radius.
• Ability to move across campus buildings and workstations.