AC Startup Warranty Technician - Chattanooga, TN

Troubleshooting and Installation

• Troubleshoot single and three-phase installations.
• Check heating & cooling equipment installation correctness and verify cooling and heating operations (pitch on drain lines, coils etc.).
• Diagnose & correct malfunctioning systems and components using test equipment and hand tools to locate the cause of breakdowns for repairs.

Customer Interaction and Service

• Assess the needs of our customers and offer all appropriate products and services.
• Create and maintain a database of all leads through retail, retail new construction, and product registration.
• Provide constant feedback related to our competition and our current standings in the marketplace.
• Build strong relationships with our vendor partners to ensure we have the most current information available.
• Handle product registration for retail and retail new construction new installations.

Supervisory Responsibilities

(None)

Required Skills and Abilities

• EPA Certification preferred
• Excellent verbal and written communication skills
• Previous “In House Sales” experience
• Customer Service skills
• High Quality Organizational skills
• Ability to work well under pressure and while facing deadlines and other adversities
• Must be able to Multitask
• Ability to network and build relationships within our communities
• Excellent critical thinking and strong problem-solving skills

Education and Experience

• High school diploma or equivalent required
• One year minimum residential field experience required
• Two years of experience in start-up, repair, maintenance, and troubleshooting diverse HVAC service issues.
• Experience in retrofit and new construction HVAC installations.
• EPA Certification: Preferred

Physical Requirements

• Must be able to lift to 30 pounds at times.
• Able to access In and out of attics.
• Working On call schedules and long hours

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including:
• Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Education Assistance
• 401(k)