AC Startup Warranty Technician - Tucson, AZ

Duties/Responsibilities

• Troubleshoot single and Three-phase installations.
• Check heating & cooling equipment is installed correctly and verify cooling and heating operations (pitch on drain lines, coils etc.).
• Diagnose & correct malfunctioning systems and components using test equipment and hand tools to locate the cause of breakdowns for repairs.
• Assess the needs of our customers and offer all appropriate products and services.
• Create and maintain a database of all leads through retail, retail new construction, and product registration.
• Provide constant feedback related to our competition and our current standings in the marketplace.
• Handle product registration for retail and retail new construction new installations.

Requirements

• Excellent verbal and written communication skills.
• Previous “In House Sales “experience.
• Customer Service skills.
• High Quality Organizational skills.
• Ability to work well under pressure and while facing deadlines and other adversities.
• Must be able to Multitask.
• Ability to network and build relationships within our communities.
• Excellent critical thinking and strong problem-solving skills.

Qualifications

• High school diploma or equivalent required.
• One year minimum residential field experience required.
• Two years of experience in start-up, repair, maintenance, and troubleshooting diverse HVAC service issues.
• Experience in retrofit and new construction HVAC installations.
• EPA Certification: Preferred.

Skills

• Must have a valid Driver’s License and clean motor vehicle record.
• Must be able to Pass drug Screen.
• Must have reliable HVAC tools.

Physical Requirements

• Must be able to lift to 30 pounds at times.
• Able to access In and out of attics.
• Working On call schedules and long hours.

Benefits

• Competitive Pay Rates, paid EVERY Friday.
• Opportunities for Advancement.
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including:
• Health, Dental, and Vision Insurance.
• Employee Assistance Program (EAP).
• Life Insurance and AD&D.
• Company-Paid Basic Life Insurance for ALL Employees.
• Education Assistance.
• 401(k) Program.

About the Role

This position will also handle product registration for retail and retail new construction new installations.