AC Service Technician - Chattanooga, TN

Troubleshooting and Installation

• Troubleshoot single and three-phase installations.
• Check heating & cooling equipment installation correctness and verify cooling and heating operations (pitch on drain lines, coils etc.).
• Diagnose & correct malfunctioning systems and components using test equipment and hand tools to locate the cause of breakdowns for repairs.

Customer Interaction and Service

• Assess the needs of our customers and offer all appropriate products and services.
• Create and maintain a database of all leads through retail, retail new construction, and product registration.
• Provide constant feedback related to our competition and our current standings in the marketplace.
• Build strong relationships with our vendor partners to ensure we have the most current information available.
• Handle product registration for retail and retail new construction new installations.

Skills and Abilities

• Excellent verbal and written communication skills.
• Previous “In House Sales” experience.
• Customer Service skills.
• High Quality Organizational skills.
• Ability to work well under pressure and while facing deadlines and other adversities.
• Must be able to Multitask.
• Ability to network and build relationships within our communities.
• Excellent critical thinking and strong problem-solving skills.

Education and Experience

• High school diploma or equivalent required.
• One year minimum residential field experience required.
• Two years of experience in start-up, repair, maintenance, and troubleshooting diverse HVAC service issues.
• Experience in retrofit and new construction HVAC installations.
• EPA Certification: Preferred.

Physical Requirements

• Must be able to lift to 30 pounds at times.
• Able to access In and out of attics.
• Working On call schedules and long hours.

Benefits

• Competitive payrates and paid EVERY Friday.
• Opportunity for advancement.
• Competitive benefits package.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Employee Assistance Program (EAP).
• Life Insurance and AD&D.
• Basic Life Insurance – Company Paid for ALL Employees.
• 401k.