AC Maintenance Technician

About the Role

Strada Services, a leading home service company in the Southeast, is seeking an AC Maintenance Technician. Since 2003, we have built a strong reputation with over 2,000 employees across FL, GA, SC, TN, AL, and beyond. We prioritize work-life balance and career growth opportunities.

Responsibilities

• Repair and maintain heating, ventilation, and cooling units for residential customers.
• Diagnose malfunctioning systems, apparatus, and components using test equipment and hand tools to locate the cause of a breakdown.
• Travel to job sites in service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to customers.
• Be available to work nights or weekends on a rotating basis to service emergency needs of customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting mechanical issues, and filling out and submitting monthly vehicle inspection form; wash vehicles on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Maintain and submit monthly mileage log forms.
• Understand company pricing and generate appropriate customer invoice at job site; obtain customer signature at completion of job and correct customer information including email address.
• Document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to resolve.
• Participate in company provided training opportunities on latest industry technologies.
• Identify and report to Service Manager potential opportunities for business.
• All other duties as assigned by supervisor.

Qualifications

• Degree or Trades School certification in related field preferred.
• 3+ years of related experience as an AC Maintenance Tech required in repair, maintenance, troubleshooting and correcting diverse HVAC service issues.

Skills

• Ability to work tablet, laptop, or desktop device.
• Knowledge and observance of all company policies, procedures, and safety rules.
• Must have clean driving record.
• Ability to pass a pre-employment drug test.
• Able to work a flexible schedule which may include weekends.
• Excellent communication, customer service, and interpersonal skills.
• Ability to solve basic math problems.

Physical Requirements

• Prolonged periods standing, crawling, climbing.
• Must be able to lift up to 80 pounds at times.
• Carry ladders, work from heights, and crawl spaces.

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program