ABL Supervisor

About the role

Who we are: At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Responsibilities

• Planning, supervising, and monitoring the job tasks of assigned ABL personnel to ensure that policies and deadlines are met
• Assisting the South Carolina Law Enforcement Division (SLED) and SCDOR departments with implementing changes to ensure improved operations to include implementing guidelines and procedures necessitated because of new legislative mandates and new job tasks assigned by departmental directive
• Ensures multi-departmental compliance with new laws and policies by coordinating with division managers and SLED, advising senior management on impacts to other divisions, and supporting internal teams with interpretations of ABL laws and policies
• Developing and assisting in training programs for the ABL section and other SCDOR personnel
• Assisting license applicants and holders, state agencies, and the public concerning the license application process, data, and requirements
• Monitoring ABL revocation procedures
• Administering the collection of filing fees, violations, and revocations
• Preparing orders of cancellations, suspensions, and revocations on failure to respond to ABL legal notices and determining the proper law to apply to these orders

Requirements

• A bachelor’s degree OR A high school diploma and relevant experience in business management, public administration, or administrative services
• Academic degrees must be from an accredited institution of higher learning

Qualifications

• Four years of relevant experience in business management, public administration, or administrative services
• Knowledge of the ABL Code of Laws, regulations, and policies
• The ability to supervise and motivate employees working with technical data in an area of high public interest

Skills

• Interpersonal skills to develop and maintain relationships with customers and organizations
• Organized, detail-oriented, capable of independently prioritizing tasks
• Able to inspire and motivate others
• Able to communicate effectively
• Able to exercise patience with customers

Benefits

• Excellent benefits
• Hybrid work schedules
• Tuition assistance
• Self-development opportunities

Schedule

• Work hours: 8:30 a.m. – 5:00 p.m., Monday – Friday (37.5 hours per week)
• Telework schedule: eligible to work remotely up to two days per week after one year of employment