Abilene Deli - Food Service Rep - Part time

About the Role

As a Food Service Representative, you'll provide a well-stocked, well-maintained department while delivering superior customer service. You'll prepare, package, and merchandise fresh products daily, ensuring compliance with all department and food safety/sanitation standards.

Responsibilities

• Customer Service:
  • Takes orders from customers by telephone or in person
  • Answers customer questions and assists with product selections
  • Uses suggestive selling techniques and product knowledge to meet customer needs and build sales
• Food Service / Production:
  • Prepares, packages, and merchandises fresh products
  • Slices, labels, rotates, and culls products for poor quality
  • Assists in technical areas (e.g., set-up, clean-up)
• Food Safety:
  • Cleans and sanitizes display cases
  • Operates and maintains equipment properly
  • Complies with H-E-B food safety and sanitation standards
• Department-Specific Responsibilities:
  • Bakery:
    • Records production and shrink for planning
    • Assists in baking, frying, and decorating
  • Deli:
    • Manages service counter customers
    • Uses ordering systems and inventory management tools
    • Prepares catering orders and performs slicer sanitation
  • Prepared Foods:
    • Serves and packages products per customer requests
    • Educates on preparation/reheating instructions
    • Prepackages condiments and assists in food prep (cutting, slicing, etc.)

Qualifications

• Age Requirement: 18+
• Education: HS Diploma, GED, or equivalent
• Required Skills:
  • Computer systems and equipment knowledge (PC, scales, label machine)
  • Strong customer service, communication, and interpersonal skills
  • Reading, writing, planning, and organizing abilities
  • Ability to work in a fast-paced environment
• Required Certifications:
  • Company Orientation completion
  • Food safety and sanitation training (upon hire)

Physical Demands

Work in a fast-paced retail environment, performing detailed tasks. Physical requirements vary by department:

• Bakery:
  • Constantly: Reach at waist, grasp
  • Frequently: Stand, walk, reach at shoulder, bend
  • Occasionally: Sit, reach overhead/knee/floor, stoop, squat, kneel, stair climb, pivot, twist, push/pull, pinch, fine motor movements, shoulder abduction
  • Lift 50 lbs, manage >70 lbs
• Deli:
  • Constantly: Reach at waist, grasp
  • Frequently: Stand, walk, stoop
  • Occasionally: Reach overhead/knee/floor, bend, squat, kneel, stair climb, pivot, twist, push/pull, pinch, fine motor movements
  • Lift 55 lbs, manage >65 lbs

Reasonable accommodations may be made for individuals with disabilities.