AbbeHealth Office Assistant
UnityPoint Health · Cedar Rapids, IA · Yesterday
AdministrativeFull-time
Responsibilities
- Greet patients and visitors with a professional, friendly approach, ensuring a positive first impression.
- Absorb and coordinate appointments, diagnostic procedures, and future visits accurately.
- Verify insurance information and assist patients with billing or coverage questions.
- Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times.
- Manage front desk operations, office supplies, and support staff with a variety of administrative tasks.
- Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows.
- Be a vital part of a patient-focused, collaborative hospital team while growing your administrative and healthcare skills.
Qualifications
- Education: High school diploma or GED, or equivalent.
- Experience: One year of experience in customer service, clerical, or administrative role.
- Licenses/Certifications: Valid driver's license when operating any vehicle for work-related purposes.