ABA Clinic Coordinator
Merrimack Autism Consultants · Lowell, MA · 1 mo ago
On-siteHealthcare$27–$30/hrFull-time
What does a typical day look like?
The ABA Clinic Coordinator will be working from 10:30am to 6:30pm. Applicants must be available to work an average of 40 hours per week.
What will you do?
- Administer administrative operations of the ABA center, including scheduling therapy sessions, staff meetings, and center events
- Manage and maintain client and staff records, ensuring confidentiality and compliance with HIPAA
- Maintain a clean, organized, and welcoming facility
- Support coverage for Behavior Therapists
- Staff Support & Coordination: Assist with center orientation, shadowing, and training of new Behavior Therapists; Track staff certifications (BT, RBT, and etc.), continuing education, and compliance documents; Support team communication and morale through regular updates and team-building efforts
- Client Services: Serve as the primary point of contact for client families; Coordinate ongoing client communication and assist with scheduling; Handle inquiries, concerns, and feedback from families with professionalism and empathy
- Compliance & Quality Assurance: Conduct regular audits of documentation and records for compliance; Support clinical team in preparing for audits, site visits, and accreditations
- Reporting & Communication: Generate and submit weekly/monthly reports on center performance, scheduling, and utilization; Communicate effectively with leadership and external partners as needed; Host weekly "town hall" meetings with all Behavior Therapist's
What do we offer?
- Flexible schedules, desirable hours: mostly afternoon/early evening, occasional weekends/mornings
- Paid job training, we offer tons of "hands on" learning opportunities (example, Safety Care Training & CPR)
- Ability to become a Registered Behavior Technician-a statewide recognized certification under the BACB (Board Analysis Certification Board)
- Supplemental Insurance: Health/ Vision/ Dental and Life Insurance
- Milage reimbursement from client to client
- 10+ days paid holiday, including your birthday
- Wellness Reimbursement, only applicable based on hours worked
Required Qualifications
- Bachelor's degree in healthcare administration, psychology, education, or a related field (preferred)
- Minimum of 6+ months Behavior Therapist experience
- 1+ years of experience in ABA field/clinical settings and oversight of Behavioral Therapists
- 2+ years of experience in an administrative or coordinator role, preferably in a healthcare or behavioral health setting
- Knowledge of ABA therapy services and terminology (preferred)
- Previous experience working with individuals with developmental disabilities
- Proficiency in scheduling software, EHR systems, and Microsoft Office Suite
- Strong organizational, communication, and multitasking skills
Key Skills & Competencies
- Excellent interpersonal and customer service skills
- Attention to detail and problem-solving ability
- Takes initiative
- Organized
- Able to manage confidential and sensitive information
- Flexibility and adaptability in managing changing priorities
- Experience with implementation of the methods of Applied Behavior Analysis
- Experience in Applied Behavior Analysis is a plus