AAA Roadside Assistance Driver

AAA Topeka is seeking full-time drivers to join our Roadside Assistance team. We are looking for dependable and empathetic individuals who truly love to help others, whether it's changing a flat tire, jumpstarting a car battery, or towing a vehicle, and don't mind working outside in various weather conditions.

Pay

• Competitive base rate between $20.25/hour, based on experience
• 10% shift differential for working 2nd shift — adds over $2.00/hour
• Plenty of overtime during peak season
• Monthly bonuses (potential to earn an additional $300-$500 per month)

Benefits

• Over 3 weeks of Paid Time Off (PTO)
• 8 Paid Holidays
• 401(k) plan with company match up to 6% (first 4% matched at 125%)
• Medical, Dental, Vision, and Prescription Coverage
• Free Life Insurance
• Free AAA Membership
• Tuition Reimbursement
• Paid Training
• Uniforms and tools provided
• Up to 2 weeks Paid parental leave
• Company provided volunteer opportunities + 1 volunteer day per year
• Continual learning reimbursement up to $5,250 per year

Requirements

• Must be at least 21 years old
• Completion of a high school diploma or equivalent
• Possess and maintain a valid driver’s license for the state where you reside; and maintain all state and local licensing requirements
• Ability to pass a physical examination as required by Department of Transportation and/or Company policy
• 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred
• Lift and carry equipment weighing up to 75 pounds; bend, kneel, and balance to change tires, inspect, and push vehicles; and use hand tools to provide service
• Satisfactory pre- and post-employment screening results, including criminal, drug, and motor vehicle screening
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle
• Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems)
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required (may need to adjust your schedule to attend training)

Responsibilities

• Provide lock-out, fuel delivery, battery jump starts, and tire change services
• Sell and install car batteries (Mobile Battery position only)
• Communicate with members effectively to keep them informed and to ensure their safety
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs
• Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required
• Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand