A/R Management Specialist I - Digitech - Remote

Essential Duties And Responsibilities

• Make telephone calls to patients, hospitals, insurance companies, facilities, and attorneys as needed to research claims or obtain additional insurance information
• Contact insurance carriers to inquire about the status of past-due accounts
• Maintain workflow to keep aging accounts at a minimum by following up on unpaid claims daily
• Follow up on accounts that have reached collections to ensure they have been fully worked before referral to an external collection agency
• Follow up on any assigned special projects designated by the Manager
• Perform quality checks on assigned claims
• Document details of activity on each account in the claims processing system
• Maintain confidentiality regarding all assignments
• Follow company standards and state/federal guidelines for compliance
• Perform job responsibilities and tasks according to company standards, as well as state and federal guidelines
• Ensure consistent adherence to company attendance policies

Skills/Experience Required

• Education: High School Diploma or equivalent required
• Minimum of 1 year of experience in healthcare claims processing, billing, or accounts receivable
• Hands-on experience preparing and submitting insurance appeals, including understanding remittance advices, payer denial codes, and payer timely filing limits
• Familiarity with ICD-10, HCPCS, and general medical terminology
• EMS billing experience strongly preferred; experience in other medical specialties will be considered
• Proficiency with various web platforms, including billing software and payer portals
• Prior customer service experience with the ability to work collaboratively with other departments and team members
• Basic computer knowledge and experience using Microsoft Office
• Strong customer service skills and experience
• Strong interpersonal, organizational, communication, and time-management skills
• Strong investigative and research skills, with the ability to resolve complex billing issues
• Effective critical thinking and analytical abilities
• Ability to work independently in a fast-paced, adaptive environment with minimal supervisor
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Benefits

Sarnova offers a competitive salary, commensurate with experience, along with a comprehensive benefits package, including a 401(k) Plan.

About the Role

The AR Management Specialist will provide support across all aspects of insurance and patient billing to ensure prompt and accurate payment to the client or provider for all monies owed by both patients and insurers.

Qualifications

None specified

Pay

Competitive salary, commensurate with experience

Schedule

Not specified

Company Information

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners. Digitech is a leading provider of advanced billing and technology services to the EMS transport industry.