A/R Collections Specialist

Vendor Forms & Client Setup

• Serve as the primary contact for client vendor forms, onboarding documentation, and payment setup requests.
• Complete and maintain client payment, banking, tax, and supplier registration forms.
• Cook up and coordinate with attorneys, clients, Billing, AR, Security, and Procurement teams to obtain required information.
• Maintain repository of completed vendor forms and supporting documentation.
• Track renewal requirements and ensure timely submission of updated client information.
• Research and resolve client payment setup issues that may delay invoice payment.

Client Account Support

• Maintain a small, assigned portfolio of attorneys and client accounts.
• Review aged accounts receivable and assist with collection efforts.
• Communicate with attorneys regarding outstanding balances and collection strategies.
• Provide invoice copies, payment support documentation, and client account information.
• Aid with semi-annual AR and WIP cleanup initiatives.
• Support special collection projects and large-scale portfolio reviews.

Accounts Receivable Support

• Assist with cash application and payment posting during peak periods.
• Research and resolve unidentified, short-paid, and partial payments.
• Process remittance information and support payment reconciliation efforts.
• Support trust account and client fund transaction processing as needed.
• Collaborate with Finance teams to resolve payment discrepancies and client inquiries.

Required Education, Knowledge & Experience

• 2+ years of experience in accounts receivable, collections, billing, finance, or revenue management.
• Experience in a legal or professional services environment preferred.
• Bachelor's degree preferred.
• Experience working with financial systems and client-facing processes preferred.

Required Skills & Abilities

• Strong Excel and Microsoft Office skills.
• Excellent organizational and project management abilities.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and shifting workloads.
• Strong analytical and problem-solving skills.
• Ability to work effectively with attorneys, clients, and all levels of the organization.
• Excellent attention to detail and follow-through.
• Professional and confidential demeanor.
• Ability to function effectively in both independent and team environments.

Pay

The expected salary range for this position is $50,000 - $55,000. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.