Collections Specialist
Syntegon · Raleigh, NC · 3 mo ago
FinanceFull-time
Responsibilities
- Proactively contact customers to collect overdue invoices and ensure timely payments while maintaining accurate records of collection activities.
- Monitor and review past-due accounts, identify discrepancies, and collaborate with internal teams and customers to resolve billing or invoicing issues.
- Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate adjustments or actions.
- Run regular aging and dunning reports to prioritize collection efforts and support monthly account management processes.
- Review and release customer orders held for credit review and provide recommendations on customer credit limits based on history and Dun & Bradstreet assessments.
- Manage invoice distribution and accuracy, including input into customer-specific EDI systems and sending statements and supporting documentation via mail or email.