Collections Specialist

About the role

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Responsibilities

• Review aged accounts to resolve with client or fix account in system
• Assist with training on subject matter (i.e. commission accounting tasks)
• Become proficient in the use of commission accounting system and understand the ramifications of data entered and its impact on the financial operations of the company
• Additional responsibilities as assigned

Requirements

• High school diploma or GED required
• Bachelor’s Degree or two years of experience on a specialized subject matter
• Maintain current required licenses and certifications relevant to field of expertise

Qualifications

• Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Effective customer service skills
• Proficient use of applicable technology
• Ability to work in team environment as well as independently
• Ability to analyze and prioritize multiple responsibilities