A-Level Automotive Service Technician

A-Level Technician Responsibilities

• Diagnose and perform advanced mechanical and electrical repairs, including engine overhauls, transmission diagnostics, and hybrid/EV systems.
• Utilize Ford IDS and other OEM diagnostic tools to troubleshoot complex issues.
• Perform in-depth warranty repairs and ensure compliance with Ford service standards.
• Mentor and guide B-Level and entry-level technicians, assisting with their development and training.
• Execute advanced vehicle programming and software updates.
• Work closely with Service Advisors to provide accurate estimates and communicate repair needs.
• Maintain a high level of efficiency and accuracy in all repair work.

A-Level Technician Qualifications

• Minimum 5 years of hands-on automotive service technician experience.
• Ford Senior Master Technician or equivalent ASE certifications preferred.
• Expertise in engine, transmission, electrical, and hybrid/EV system repairs.
• Strong proficiency in Ford diagnostic tools (IDS, FDRS, or equivalent).
• Ability to lead and mentor lower-level technicians.
• Valid U.S. driver’s license with a safe driving record.

Benefits & Perks

• Competitive flat rate pay commensurate with experience.
• Excellent career growth and advancement opportunities.
• Modern, state-of-the-art Service facilities.
• Paid training and education to achieve and maintain required job certifications.
• 401K with company participation.
• Comprehensive Health, Dental, Vision, and Life Insurance programs for employees and their families.
• Short-term & long-term disability insurance available.
• HSA (Health Savings Account).
• PTO (Paid Time Off).
• Employee pricing for new & used vehicles, service, and parts.