A&I Enterprise Product Operations Analyst III

Job Summary

The Analytics Developer III – A&I Enterprise Product Operations Office is a senior analytics professional responsible for designing, developing, and supporting enterprise analytics solutions that improve operational performance, customer experience, and business outcomes across the Analytics & Intelligence (A&I) portfolio. This role combines hands-on analytics development with product operations, process improvement, and change management to deliver scalable data solutions that support strategic initiatives.

About the Role

This Hybrid role is located in Dallas.

Essential Functions

• Gather, analyze, and document business and technical requirements while translating them into scalable analytics solutions, workflows, and technical specifications.
• Design, develop, test, validate, and maintain complex reports, dashboards, scorecards, and data visualizations using enterprise analytics tools.
• Extract, transform, analyze, and interpret data from multiple sources to deliver meaningful insights that improve clinical and operational performance.
• Apply critical thinking and technical expertise to solve complex business problems and identify opportunities for automation, operational improvement, and process optimization.
• Develop operational metrics, portfolio performance indicators, monitoring solutions, and reporting that support informed decision-making.
• Maintain product lifecycle documentation, including onboarding, maintenance, ownership changes, and retirement activities while partnering with Product Managers to ensure product information remains accurate and current.
• Evaluate existing business processes and recommend improvements that increase efficiency, scalability, and user adoption.
• Support organizational change initiatives by developing communication plans, training materials, operational documentation, and adoption strategies for new processes and technologies.
• Perform testing, quality assurance, validation, and operational readiness activities to ensure reliable analytics products and reporting solutions.
• Translate complex analytical findings into clear, actionable recommendations for executives, operational leaders, and clinical stakeholders.
• Evaluate emerging technologies, AI capabilities, and automation opportunities that improve analytics delivery and operational effectiveness.
• Build collaborative relationships across Analytics & Intelligence, Digital Technology Services, Security, Compliance, and business departments while mentoring junior team members.

Key Success Factors

• Analytics & Technical Expertise: Advanced analytical, troubleshooting, and critical-thinking skills; Strong SQL proficiency and experience with enterprise BI platforms such as Power BI, Tableau, Cognos, SSRS, or similar technologies; Experience designing dashboards, reports, KPIs, and executive reporting solutions.
• Data Engineering Knowledge: Knowledge of ETL processes, data warehousing, data modeling, and enterprise reporting environments; Experience working with complex datasets while ensuring data quality, consistency, and accuracy.
• Product Operations & Change Management: Experience supporting product operations, business process improvement, operational excellence, and organizational change management; Ability to evaluate existing workflows, improve operational processes, and successfully implement new technologies and business practices; Experience developing communication, training, and adoption strategies that support successful organizational change.
• AI & Emerging Technologies: Understanding of Artificial Intelligence (AI), Machine Learning (ML), Generative AI, intelligent automation, and emerging technologies with the ability to identify opportunities that improve operational efficiency and business performance.
• Communication & Collaboration: Excellent consulting, communication, facilitation, and stakeholder management skills; Ability to explain complex technical concepts in business terms and influence decisions across technical and non-technical audiences; Ability to work independently while collaborating effectively across multidisciplinary teams.

Preferred Technologies

• Microsoft Power Platform (Power BI, Power Automate, Power Apps)
• Microsoft 365 (Teams, SharePoint, Lists, Forms, Planner, Copilot)
• Azure DevOps (ADO)
• ServiceNow
• SQL-based reporting environments
• Azure Entra ID (Azure AD)

Qualifications

• Education: Bachelor's or 4 years of work experience above the minimum qualification
• Experience: 5 Years of Experience

About Us

We promote the well-being of all individuals, families, and communities. Baylor Scott & White Health is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note

Benefits may vary based upon position type and/or level.