988 Crisis Services Clinician - GRAVEYARD SHIFT

Description 988 Crisis Services Clinician — Graveyard Shift (Remote) Make a life-saving impact when it matters most. When the world is quiet, crisis doesn’t stop. As a Graveyard Shift 988 Crisis Services Clinician, you’ll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours—providing calm, expert guidance in moments of highest need. This role is ideal for experienced clinicians who prefer nights, value autonomy, and thrive as the senior clinical presence during overnight operations. Schedule Designed for Night Owls Graveyard Shift (GY): Friday through Tuesday, 12:00 AM – 8:00 AMCall Team assignmentFully remote (candidates must reside in WA, AZ, OH, or TX) About The Program 988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care—24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours. Position Summary The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff. Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations. Why Work the Graveyard Shift? Increased clinical autonomy and leadership responsibilityFewer competing demands and distractionsStrong camaraderie with overnight teamsOpportunity to make a meaningful impact during peak-risk hours Key Responsibilities Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shiftsSupport staff with suicide risk assessment, de-escalation, and crisis interventionEnsure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resourcesProvide real-time coaching, consultation, and feedback to staffEnsure accurate and timely documentation in the electronic health recordEnsure compliance with all 988 program standards, policies, and proceduresPromote a professional, respectful, and supportive virtual team environment Requirements Required Qualifications Master’s degree in psychology, counseling, social work, or a related fieldMental Health Professional (MHP) status as defined by Washington StateActive Washington State credential or license, including:LICSW or LSWAICLMHC or LMHCALMFT or LMFTAPsychologist or PsychiatristAgency Affiliated Counselor (AAC)Minimum of two years of crisis intervention experienceStrong verbal, written, and typing skillsAbility to work effectively in a remote, fast-paced overnight environment Preferred Qualifications Call center, hotline, or telephone assessment experienceExperience within public mental health systems (especially King County)Additional training or certification in suicide prevention or trauma-informed care Compensation & Union Representation $37.24 per hour + $4.00 an hour shift differential for GY Hours. OPEIU union-represented position Benefits & Support Excellent medical, dental, and vision coverage (including 100% employer-paid options for certain plans)Generous Paid Time Off and 12 paid holidaysAnnual wage increases403(b) retirement planSelf-care tools and weekly check-ins with your supervisorCommitment to diversity, equity, and inclusion—BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply Working Conditions: This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided. Join Us: If you’re a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we’d love to hear from you. Your calm presence could be someone’s lifeline. Salary Description $37.24 per hour + $4.00 per hour GY differential