988 Chat/Text Crisis Specialist, Special Populations 3rd shift

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. First, remove boilerplate: "Centerstone is among the nation’s leading nonprofit behavioral health systems..." etc. That's about the organization; maybe we can include as "About the role"? Actually "About the role" heading is for description of role. The initial paragraph about Centerstone is more about organization; could be considered "About the role"? Might be okay but we need to preserve substantive info. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include About the role if we have content. We need to avoid repeating job title as heading (not present). No Job ID. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to preserve all substantive info. Let's extract substantive sections: - Summary of Position: remote position on 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through NSPL (988). Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals experiencing emotional distress. While interactions begin online, may also support telephonic intervention if individual prefers or needs continued support to ensure safety. - Essential Duties & Responsibilities: list: - Provides telephonic or chat clinical screenings and risk assessments. - Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs. - Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide. - Meets the ethical and clinical standards in compliance with all accreditation. - Actively participates in ongoing supervision, training and team meetings. - Assist in administrative tasks as needed - Knowledge, Skills & Abilities: - Effectively communicate via written, verbal, in person and virtual methods. - Demonstrates high-level customer service skills and professional etiquette. - Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources. - Knowledge of suicide assessments. - Skill in providing crisis intervention. - Qualifications: - Education Level: Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist. - Years Of Experience: Six months to one year of related crisis experience is preferred. - Shift Availability: 6pm-2:30am CST and PRN - Required Certification/Licensure: N/A (we should not include if it's N/A; we should drop it because it's filler) - Physical Requirements: list percentages etc. Might be considered part of Qualifications? Could be separate but we have no heading for Physical Requirements; we could include under Qualifications or maybe under Requirements? The instruction says we can use sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could go under Requirements or Qualifications. Probably under Requirements. - Disclaimer: can be omitted as boilerplate? It's not exactly boilerplate but it's a disclaimer about duties not comprehensive. Might be considered not essential; but we could keep as part of Responsibilities? Probably drop as it's generic. - Time Type: Full time - Pay Range: $20.05--$28.10 - Benefits: list: Medical, dental, and vision health coverage; Flexible Spending and Health Savings Accounts; 403b retirement plan with company match; Paid time off and ten paid holidays; AD&D Insurance, Life Insurance, and Long Term Disability (company paid); Employee Resource Groups; Continuing education opportunities; Employee Assistance Program - Then there is a lot of EEO etc which we should remove. - Also there is "Centerstone is an equal opportunity employer..." etc. Remove. - Also "Our approach to culture..." etc. Remove as boilerplate. We need to decide which sections to include. We have content for: - About the role: Could include the summary of position and maybe the intro about Centerstone? The summary is substantive. We'll put that under About the role. - Responsibilities: Essential Duties & Responsibilities list. - Requirements: Could include Shift Availability, Physical Requirements, maybe Education/Experience? But Education/Experience is Qualifications. We'll separate: Qualifications (education, experience, certifications). Requirements could be shift availability and physical requirements. - Skills: Knowledge, Skills & Abilities list. - Benefits: list. - Pay: Pay Range. - Schedule: Could include Shift Availability? But we already put shift under Requirements. However Schedule section could contain shift availability. The instruction: Use heading Schedule only if posting actually states them. The posting states shift availability: 6pm-2:30am CST and PRN. So we could put that under Schedule. Then Requirements could be physical requirements only. But we also have "Required Certification/Licensure N/A" which we drop. Thus we need to decide distribution. Option: About the role (summary). Responsibilities (duties). Requirements (physical requirements). Qualifications (education, experience). Skills (knowledge, skills & abilities). Benefits. Pay. Schedule (shift availability). Check if any content duplicated: Ensure we don't lose any. Let's extract each piece. About the role: "This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions begin online, this position may also support telephonic intervention if an individual would prefer or need continued support to ensure safety." Responsibilities (list): - Provides telephonic or chat clinical screenings and risk assessments. - Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs. - Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide. - Meets the ethical and clinical standards in compliance with all accreditation. - Actively participates in ongoing supervision, training and team meetings. - Assist in administrative tasks as needed Requirements (physical requirements): - Standing – 10% - Sitting – 90% - Squatting – Occasional - Kneeling – Occasional - Bending – Occasional - Driving – Occasional - Lifting – Occasional Qualifications: - Education Level: Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist. - Years Of Experience: Six months to one year of related crisis experience is preferred. Skills (Knowledge, Skills & Abilities): - Effectively communicate via written, verbal, in person and virtual methods. - Demonstrates high-level customer service skills and professional etiquette. - Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources. - Knowledge of suicide assessments. - Skill in providing crisis intervention. Benefits: - Medical, dental, and vision health coverage - Flexible Spending and Health Savings Accounts - 403b retirement plan with company match - Paid time off and ten paid holidays - AD&D Insurance, Life Insurance, and Long Term Disability (company paid) - Employee Resource Groups - Continuing education opportunities - Employee Assistance Program Pay: - Pay Range: $20.05--$28.10 (maybe per hour) Schedule: - Shift Availability: 6pm-2:30am CST and PRN Also Time Type Full time could be included maybe under About the role or Schedule? Could add a line under About the role: "Full-time remote position." But we have Time Type Full time; we could include under About the role or maybe under Schedule as "Full-time". However we already have schedule shift. Could add a note: "Full-time". Might be okay to include under About the role as a sentence. But we must not invent content; we have "Time Type Full time". So we can include that as part of About the role or maybe as its own line under About the role. We need to ensure we don't include boilerplate like "Centerstone is an equal opportunity employer" etc. Now produce HTML. Structure:

About the role

This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions begin online, this position may also support telephonic intervention if an individual would prefer or need continued support to ensure safety. Full-time.

Responsibilities

• Provides telephonic or chat clinical screenings and risk assessments.
• Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
• Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide.
• Meets the ethical and clinical standards in compliance with all accreditation.
• Actively participates in ongoing supervision, training and team meetings.
• Assist in administrative tasks as needed

Requirements

• Standing – 10%
• Sitting – 90%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

Qualifications

• Education Level: Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist.
• Years Of Experience: Six months to one year of related crisis experience is preferred.

Skills

• Effectively communicate via written, verbal, in person and virtual methods.
• Demonstrates high-level customer service skills and professional etiquette.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Knowledge of suicide assessments.
• Skill in providing crisis intervention.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Pay

Pay Range: $20.05--$28.10

Schedule

Shift Availability: 6pm-2:30am CST and PRN

Check for any missing substantive info: The summary also mentioned "remote position". We included that. Also "24/7/365 mental health crisis/suicide prevention focused team". Included. Also "Handles incoming chat/text messages through NSPL (988)". Included. Also "Provides brief clinical screenings, risk assessments and appropriate service linkage". Included.