85 Halls Rd Old Lyme CT - Assistant Manager

Key Responsibilities

• Aid the Store Manager in managing and operating the convenience store and fuel station.
• Support and enforce store policies, procedures, and operational standards.
• Assume Store Manager responsibilities when the manager is unavailable.
• Assist with employee scheduling, training, and shift management.
• Provide prompt, courteous customer service and professionally resolve customer concerns.
• Absorb responsibility for daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys.
• Support inventory control by ensuring merchandise is stocked, rotated, and maintained.
• Maintain a clean, organized, and visually appealing store and fuel station.
• Monitor store performance by controlling expenses, maximizing profitability, and minimizing losses.
• Support time and attendance tracking for payroll processing.
• Prepare operational or performance reports as requested by management.
• Support store team members and maintain a positive, team-oriented environment.
• Perform the essential duties and responsibilities of Retail Team Members when needed.

Required Qualifications

• Previous experience in retail, convenience store, customer service, or shift leadership roles preferred.
• Experience with cash handling, POS systems, and retail operations.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced retail environment.
• Strong problem-solving and customer service skills.
• Ability to support and motivate team members.