8 BAR - VIP ATTENDANT: PART-TIME

Position Summary

The VIP Attendant serves drinks and food to guests in compliance with all Company and health department standards and policies. Responsible for processing transactions in compliance with Company's procedures as well as knowledge and familiarity of cocktails and prices. Performs side work, such as retrieving glasses and other duties as needed. Maintains VIP Lounge and Bar and serves table games in the VIP area.

Essential Functions

• Inform immediate supervisor of any product shortages and equipment needs.
• Inventory all items behind bar.
• Practice and observe safety rules and regulations and encourage others to do so.
• Comply with Board of Health Standards.
• Know where the MSDS booklet is located for your area.
• Display knowledge of all emergency procedures.
• Inform manager on duty of any Team Member and Guest opportunities.
• Continuously observe and anticipate Guests' needs in order to fill any and all Guest opportunities.
• Be familiar with cocktails and prices in order to fill any request for service.
• Complete assigned side-work and any additional task with a manner of teamwork.
• Retrieve all glassware and wash in the pit and slots area surrounding the Bar.
• Maintain a clean and well-stocked service station, including, but not limited to all glassware, condiments, coffee and dry goods.
• Stock all items behind bar (including liquor, beer, N.A. beverages, paper supplies, glassware, etc.).
• Verify the form against the accrual product received and make a notation of all items not received.
• In bottle for bottle exchange, it is the responsibility of the VIP Attendant to notify beverage management of all shortages and overages on the delivery.
• Maintain VIP Lounge and Bar while preparing own beverages and serving table games in the VIP area.
• Present, cut and properly light cigars.
• Understand the core wine list items and skill in presenting, opening and pouring of the products.
• Operate the point of sales system.
• Handle Company funds through room charges, comps and cash transactions on the POS system in accordance with the Company policies and procedures.
• Ensure all cash variances +/-$10.00 are accounted for.
• Maintain personal grooming and uniform standards pursuant to Graton Resort & Casino's policies.
• Communicate property amenities and resources to VIP Guests.
• Work collaboratively with casino hosts, table games management and slots, in addition to the beverage management team.
• Utilize cleaning supplies including stainless steel cleaner, disinfectants, and all-purpose cleaners.
• Possess knowledge of all types of glasses and brand names of products offered.
• Be familiar with items that may be substituted for others.