6466 - Store Manager (H)
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, etc. Also remove application instructions. Must not create sections with filler like "commensurate with experience". Must not invent or summarize away detail. We need to parse the posting. Brief Description Store Manager About Our Company #INDEA1 At Lids Sports Group... (company description). Then General Position Summary. Then Principal Duties and Responsibilities (with subsections People & Training Development, Customer Experience, Operations, Product & Inventory Management). Then Job Required Knowledge And Skills (list). Then What We Offer (benefits). Then Physical Demands & Requirements (list). Then Reports To District Sales Manager. Then Additional Information (Employment Requirements, etc). Then Equal Employment Opportunity etc (boilerplate). Then Notice to Applicants etc (privacy). Then Need Accessibility Assistance etc. We need to extract substantive content: company description, position summary, duties/responsibilities (people & training, customer experience, operations, product & inventory), required knowledge/skills, benefits (What We Offer), physical demands & requirements, reports to (maybe as metadata). Also maybe "Additional Information" includes employment requirements (legal auth to work, visa sponsorship not available). That's substantive. Should we include a section for "Additional Information"? Could be part of Requirements or Qualifications. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these headings. - About the role: could be General Position Summary + maybe company description? The "About the role" likely refers to position summary. We'll put the General Position Summary there. - Responsibilities: the Principal Duties and Responsibilities sections. - Requirements: maybe the "Job Required Knowledge And Skills" plus physical demands? Or separate Qualifications? The instruction says we can have Requirements and Qualifications separate. We could put "Job Required Knowledge And Skills" under Requirements (or Skills). Physical demands maybe under Requirements as well. - Skills: maybe we could separate but we have limited distinct content. Could combine. - Benefits: "What We Offer" section. - Pay: not mentioned (no pay info). So we should NOT include Pay section. - Schedule: not mentioned explicitly (no schedule details). So we should NOT include Schedule. We must not create sections with filler. So only include About the role, Responsibilities, Requirements, Benefits. Possibly also Qualifications if we separate knowledge/skills vs qualifications. But we have "Job Required Knowledge And Skills" which could be both Requirements and Skills. To avoid thin sections, we could combine into Requirements (or Skills). The instruction: Prefer a few substantive sections over many thin ones. So maybe we have three sections: About the role, Responsibilities, Requirements (including knowledge/skills and physical demands), Benefits. But we also have "Reports To District Sales Manager" - that's metadata; could be folded into a short
under About the role or Responsibilities? Probably under About the role as a minor detail. Also "Additional Information Employment Requirements" includes legal auth to work, visa sponsorship not available. That's also a requirement. Could be included under Requirements. Thus we need to extract all substantive info and format into HTML with
headings and - for lists,
for prose.
We must not include boilerplate: EEO, Notice to Applicants, Need Accessibility Assistance, etc.
We must preserve all substantive info: company description, position summary, duties/responsibilities (including bullet points), required knowledge/skills, benefits, physical demands, reports to, employment requirements (legal auth, visa sponsorship not available). Also maybe mention "Ability to occasionally lift up to 50 pounds" etc as physical demands.
We need to ensure we don't lose any details.
Let's extract content.
Company description paragraph:
"At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style."
That's substantive.
General Position Summary:
"At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services."
That's substantive.
Principal Duties and Responsibilities: broken into sections.
People & Training Development:
- Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
- Assist in onboarding to acclimate new team members to Lids.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
- Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
- Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
- Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
- Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
- Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.
Customer Experience:
- Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
- Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.
Operations:
- Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
- Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficient and effective operations.
- Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.)
- Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
- Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
- Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
- Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
- Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
- Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Product & Inventory Management:
- Drive overall store product strategy, including supervision and oversight of receiving, processing, merchandising, and exiting through purchase or transfer.
- Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
- Ensure product integrity in line with vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
- Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
- Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
- Manage any transfers or ship-backs (e.g. process damages) according to company standards.
- Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
- Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
- Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.
Job Required Knowledge And Skills (list):
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Proven ability to perform independently with minimal supervision.
- Ability and willingness to travel overnight for training and/or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
- Proven managerial skills.
What We Offer (benefits):
- Comprehensive medical, dental, and vision coverage
- Retirement plan
- 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
- Paid Time Off
- Generous employee discount and exclusive perks
- Ongoing career development, including discounted secondary education courses
- A collaborative, innovative, and team-oriented work environment
- Early Wage Access options to provide added financial flexibility
- Uncapped monthly bonus potential
Physical Demands & Requirements (list):
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- Ability to constantly stand on shift.
- Ability to frequently walk on shift.
- Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
- Ability to frequently visually observe the store and read written or digital information.
- Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver related software programs.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- For inquiries related to reasonable accommodations, please contact HR@Lids.com
Reports To: District Sales Manager
Additional Information Employment Requirements:
- Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards.
- Being legally authorized to work in the United States is a pre-condition of employment for this position.
- Current or future employment-based visa sponsorship is not available for this role.
We should include that as part of Requirements.
Now we need to output HTML.
We'll have sections:
About the role
... company description + position summary + reports to? Actually reports to could be separate line but we can include in same paragraph or separate
. Probably better to include company description and position summary as prose, then maybe a
for Reports To.
But we must not repeat job title as heading. That's fine.
We'll put:
for prose. We must not include boilerplate: EEO, Notice to Applicants, Need Accessibility Assistance, etc. We must preserve all substantive info: company description, position summary, duties/responsibilities (including bullet points), required knowledge/skills, benefits, physical demands, reports to, employment requirements (legal auth, visa sponsorship not available). Also maybe mention "Ability to occasionally lift up to 50 pounds" etc as physical demands. We need to ensure we don't lose any details. Let's extract content. Company description paragraph: "At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style." That's substantive. General Position Summary: "At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." That's substantive. Principal Duties and Responsibilities: broken into sections. People & Training Development: - Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence. - Assist in onboarding to acclimate new team members to Lids. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.) - Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed. - Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives. - Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action. - Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth. - Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience: - Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education. Operations: - Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law. - Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficient and effective operations. - Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.) - Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ). - Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed. - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. Product & Inventory Management: - Drive overall store product strategy, including supervision and oversight of receiving, processing, merchandising, and exiting through purchase or transfer. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Ensure product integrity in line with vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates. - Lead execution of weekly markdowns and markups as needed to ensure proper pricing. - Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy. - Manage any transfers or ship-backs (e.g. process damages) according to company standards. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. Job Required Knowledge And Skills (list): - Established ability to produce sales results while minimizing loss. - Proven supervisory skills, with capacity to deliver training material and assess retention. - Strong interpersonal and communication skills. - Proven ability to perform independently with minimal supervision. - Ability and willingness to travel overnight for training and/or business meetings. - Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record. - Proven managerial skills. What We Offer (benefits): - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Physical Demands & Requirements (list): - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver related software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquiries related to reasonable accommodations, please contact HR@Lids.com Reports To: District Sales Manager Additional Information Employment Requirements: - Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. - Being legally authorized to work in the United States is a pre-condition of employment for this position. - Current or future employment-based visa sponsorship is not available for this role. We should include that as part of Requirements. Now we need to output HTML. We'll have sections:
About the role
... company description + position summary + reports to? Actually reports to could be separate line but we can include in same paragraph or separate
. Probably better to include company description and position summary as prose, then maybe a
for Reports To.
But we must not repeat job title as heading. That's fine.
We'll put: