6 Months Experience, within 50 miles of Columbia MO, St Louis Mo Or Des Moines IA

About the role

This role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer relationships and provide technical support
• Handle escalations and resolve complex issues
• Collaborate with cross-functional teams to improve service delivery

Requirements

• Bachelor’s degree in Computer Science or related field
• 2+ years of experience in IT support or customer service
• Strong problem-solving and communication skills
• Proficient in Microsoft Office Suite

Qualifications

• Experience with ticketing systems
• Knowledge of network troubleshooting tools
• Ability to work independently and manage multiple tasks

Skills

• Customer service skills
• Technical troubleshooting
• Team collaboration

Benefits

• Flexible working hours
• Professional development opportunities
• Competitive compensation package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM