5963 - Store Manager

About the role

Lids Sports Group is a leading licensed sports retailer in North America, operating over 1,300 stores. We combine sports, fashion, and culture to offer premium products and unforgettable retail experiences. Our stores feature official merchandise from teams and popular brands, along with customizable items.

Responsibilities

• Manage hiring strategy, including recruitment, turnover, and leaves of absence.

• Onboard new team members and engage them by fostering a fun and inclusive environment.

• Train non-Keyholders, process changes, and support team members with concerns.

• Drive team engagement through recognition and performance management.

• Collaborate across store channels and districts using company communication tools.

• Lead Lids selling strategy to achieve KPIs and deliver exceptional customer service.

• Resolve customer issues and manage team members for optimal customer service.

• Manage scheduling, payroll, and store operations to ensure compliance and efficiency.

• Execute operations-focused directives and support inventory audits.

• Drive store product strategy, including receiving, processing, merchandising, and exiting inventory.

• Manage visual merchandising and execute special pricing and promotional presentations.

Requirements

• Established ability to produce sales results while minimizing loss.

• Proven supervisory skills and capacity to deliver training material.

• Strong interpersonal and communication skills.

• Proven managerial skills.

Skills

• Ability to produce sales results while minimizing loss.

• Proven supervisory skills, with capacity to deliver training material and assess retention.

• Strong interpersonal and communication skills.

• Proven ability to perform independently with minimal supervision.

• Ability and willingness to travel overnight for training and/or business meetings.

• Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.

• Proven managerial skills.

Benefits

We offer comprehensive medical, dental, and vision coverage, a retirement plan with company match, and a generous employee discount. Other benefits include paid time off, an Employee Assistance Program, and early wage access options.

Pay

Compensation details are confidential and will be provided upon successful completion of the interview process.

Schedule

The schedule is flexible and can vary based on business needs, but typically includes shifts during standard business hours.