Jobs · Business Development · Tennessee

6061 - Store Manager

Lids · Murfreesboro, TN · 3 wk ago
Business DevelopmentFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the posting. Brief Description Store Manager About Our Company ... General Position Summary ... Principle Duties and Responsibilities ... Job Required Knowledge And Skills ... What We Offer ... Physical Demands & Requirements ... Reports To ... Additional Information ... etc. We need to extract content for sections: - About the role: maybe from General Position Summary? Could be "General Position Summary". That is about role. So we can put that under

About the role

with paragraph(s) from that summary. - Responsibilities: from Principle Duties and Responsibilities (People & Training Development, Customer Experience, Operations, Product & Inventory Management). So we need to list duties. Use
  • for each bullet. The posting includes many sentences; we can break into list items. - Requirements: maybe from "Job Required Knowledge And Skills". That includes abilities. Could be Requirements or Skills. The spec says we have sections Requirements, Qualifications, Skills. We need to decide where to put content. The posting has "Job Required Knowledge And Skills" which includes abilities like "Established ability to produce sales results while minimizing loss." etc. Those are skills/requirements. Could put under Skills. Also "Physical Demands & Requirements" could be Requirements. Also "Employment Requirements" in Additional Information includes legal authorization etc. But we should not include boilerplate like legal statements? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Employment Requirements includes legal authorization etc. That might be considered boilerplate? It's about eligibility. Might be considered required but it's legal. Probably we should drop that as it's boilerplate. The instruction says remove EEO/equal-opportunity boilerplate. Employment Requirements about legal authorization maybe not EEO but still could be considered boilerplate? It's a standard requirement. Might be okay to keep? Safer to keep substantive info: ability to work varying days/hours, travel overnight, etc. Those are in Job Required Knowledge And Skills. Physical Demands & Requirements also substantive. Thus we can have: - Requirements: maybe combine Physical Demands & Requirements and Employment Requirements (excluding legal). But we can just put Physical Demands & Requirements under Requirements. - Skills: from Job Required Knowledge And Skills. - Benefits: from What We Offer. - Pay: not mentioned (no specific pay). So we should NOT include Pay section. - Schedule: not mentioned explicitly (though ability to work varying days/hours). Not a specific schedule. So we should not include Schedule. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all bullet points from responsibilities, all skills, all benefits, all physical demands, etc. We must not create sections with filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's extract content precisely. About the role: General Position Summary paragraph: "At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." We can put that as

    ...

    . Responsibilities: break down each bullet. From People & Training Development: - Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence. - Assist in onboarding to acclimate new team members to Lids. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.) - Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed. - Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives. - Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action. - Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth. - Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience: - Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education. Operations: - Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law. - Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations. - Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.) - Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ). - Understand and adhere to Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed. - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. Product & Inventory Management: - Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates. - Lead execution of weekly markdowns and markups as needed to ensure proper pricing. - Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy. - Manage any transfers or ship-backs (e.g. process damages) according to company standards. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. We need to ensure we keep all details. Now Requirements: Physical Demands & Requirements list: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquires related to reasonable accommodations, please contact HR@Lids.com The last two lines maybe boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The reasonable accommodation statement might be considered legal? It's about accommodation. Might be okay to keep? It's not EEO but it's about accommodation. Might be considered boilerplate but it's a standard statement. Safer to keep? The instruction says remove EEO/equal-opportunity boilerplate. This is not EEO. It's about accommodation. I'd keep it. But also "For inquires related to reasonable accommodations, please contact HR@Lids.com" is contact info, maybe considered application instruction? It's not exactly application instruction but contact for accommodation. Might be okay to keep. We'll include them. Now Skills: Job Required Knowledge And Skills list: - Established ability to produce sales results while minimizing loss. - Proven supervisory skills, with capacity to deliver training material and assess retention. - Strong interpersonal and communication skills. - Proven ability to perform independently with minimal supervision. - Ability and willingness to travel overnight for training and/or business meetings. - Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record. - Proven managerial skills. We should keep all. Now Benefits: What We Offer list: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential We need to keep all. Now we need to output HTML with headings

    for each section. We should not include any extra text outside. Let's craft. We'll have:

    About the role

    At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

    Responsibilities

    • Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
    • Assist in onboarding to acclimate new team members to Lids.
    • Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
    • Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
    • Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
    • Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
    • Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc

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