Store Manager (Store 6072)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service.
• Support the shopping environment, promoting GameStop’s guest benefits and managing associates.
• Process guest purchases and returns accurately, maintaining accurate records.
• Recruit, train, and supervise associates, ensuring they meet performance standards.
• Ensure store cleanliness, organize merchandise, and fulfill orders.
• Count and reconcile daily transactions, maintain security, and report incidents.
• Lead the team to meet sales and profit targets, while adhering to company policies.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience, and at least 3 years of retail sales or management experience preferred.
• Video game knowledge is preferred.
• Outgoing personality with strong people skills, clear communication, and ability to work independently and as part of a team.
• Ability to work flexible hours, including evenings, weekends, and holidays.