3rd Shift Sr Logistics Supervisor
Overview
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 full-time US Employees in over 60 world-class US Operations and more than 20,000 employees worldwide.
Responsibilities
- Supervises a team responsible for monitoring the movement of goods and maintaining appropriate inventory levels.
- Assists in implementing warehousing, distribution, inventory management, or related strategies.
- Generate, maintain, and analyze a variety of customer and internal reports, identifying trends and actionable items.
- Ensure compliance with customer requirements for accuracy and processing times.
- Provide training to employees on department procedures and processes, ensuring strict adherence to established protocols.
- Draft action plans to enhance efficiency and uphold quality standards in processes.
- Communicate effectively with management and customers to ensure Service Level Agreements (SLAs) are met and issues are promptly resolved.
- Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
- Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
- Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
- Operate and provide training on Powered Industrial Truck (PIT) equipment.
- Cook up with various departments to optimize the supply chain.
- Provide the next level of support for escalated issues during work shifts.
- Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
- All other duties assigned, based on the business the warehouse supports.
Requirements
- 4+ years of proven leadership experience in logistics, warehouse, or distribution environments.
- 2-5 years of logistics experience, with familiarity in warehouse distribution equipment and safe operating practices.
- Ability to coordinate and resolve logistics challenges ranging from routine to complex.
- Broad understanding of business operations and strategies, with the ability to align team performance with organizational goals.
- Skilled in maintaining accurate, organized records and ensuring compliance with company standards.
- Proficient in strategic planning and analytical thinking, with the ability to identify trends, patterns, and opportunities for process improvement.
- Strong problem-solving and decision-making skills, applying sound judgment and a results-focused, continuous improvement mindset.
- Effective leadership and interpersonal abilities; able to communicate clearly, motivate teams, influence cross-functional partners, and engage professionally with customers.
- Demonstrated ability to thrive in a fast-paced environment by prioritizing tasks, managing multiple projects, and consistently meeting deadlines.
- Strong computer skills, including proficiency in Microsoft Excel for reporting, analysis, and data-driven decision-making.
- General knowledge of OSHA standards and workplace safety practices.
Preferred Skills and Experience
- Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward/reverse logistics operation.
- Supervising temporary staff.
- Experience working with UKG and Kronos.
Education Requirements
Associates degree preferred or equivalent work experience.
Physical Demands and Working Conditions
Warehouse environment. You will love working in our family-oriented company!
When you join our family, you will enjoy perks such as:
- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
- Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Tuition reimbursement
Work Authorization
United States (Required)
Must be 18 years of age
DOT Medical Card Requirement
This offer of employment is contingent upon your possession of a valid DOT Medical Card, or, alternatively, your ability to obtain a legally compliant DOT Medical Card within ten (10) days of your hire date.
Driver’s License Requirement
As a condition of employment, you must possess a valid and legally compliant driver’s license for the state in which you reside, or, alternatively, demonstrate the ability to obtain such a license in that state.