3rd Shift IT Technician Help Desk

Position Responsibilities

• Supports the operation of all IT equipment including laser & thermal printers, Windows Mobile scanners, network infrastructure, etc.
• Installs and maintains hardware & software systems, including our proprietary operational software.
• Installs, maintains, repairs, and supports all IT hardware.
• Troubleshoots, installs, and supports purchased and in‑house software.

Position Requirements

• 1+ years of strong hardware and network connectivity troubleshooting skills, via phone and remote access.
• 1‑2 years of experience with Warehouse Management Systems (WMS).
• Able to follow directions and work independently.
• Ability to interact with end‑users, vendors, and customer IT departments.
• Exceptional customer service skills with experience diagnosing and solving computer software and hardware problems.
• Excellent organizational and time‑management skills.

Schedule / Shift

3rd Shift – Monday through Saturday (11:00 pm to 7:30 am)

Location

Denton, TX

Travel Requirements

0%

Overtime

Up to customer needs

Benefits & Perks

• Medical, dental, vision, and life insurance
• 401(k) match
• PTO
• Career development – opportunity for advancement
• Comprehensive training to fuel growth and success

About the Company

Built for precision. Engineered for the future. When ultimate precision and operational reliability are non‑negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting‑edge technology, machine learning, and process‑driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner – ensuring your supply chain moves with unmatched quality, speed, and control.