3rd Party Experienced HC Collections - Remote
TSI - Transworld Systems Inc. · San Angelo Area · 2 wk ago
On-siteAccounting$18–$24/hrFull-time
After submission, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application. Candidates hired for work-from-home positions will receive company-issued equipment; details will be provided during the interview and onboarding process.
About the role
This is a remote/work-from-home position offering a compensation range of $18–24/hour based on third-party healthcare collections experience.
Responsibilities
- Communicate with consumers by telephone and approve written correspondence to resolve unpaid accounts
- Provide thorough, efficient, and accurate account updates on computer files for each call made or received
- Perform skip tracing to locate consumer contact information
- Counsel delinquent consumers to assist in finding funds to meet their payment obligations
- Comply with and stay up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
- Comply with and stay up-to-date on all TSI policies and procedures
- Maintain knowledge of functional areas, company policies, and procedures
- Provide feedback to management concerning possible problems or areas of improvement
- Make recommendations to implement improved processes
- Perform other duties as assigned by management
Requirements
- High levels of ambition and a keen interest in career growth
- Experience with third-party healthcare collections
- A positive, friendly demeanor
- Strong communication skills
- Proficient computer skills
- Ability to work and prioritize independently
Remote Work Requirements
- Broadband internet connection (no DSL or dial-up)
- Hard-wired connection required (no Wi-Fi or Wi-Fi hotspots)
- Minimum internet speed: 25 Mbps download, 20 Mbps upload
Benefits
- Work from home
- Paid training
- Team-oriented work environment
- Growth opportunities
- Generous bonus opportunities
- Comprehensive benefits package including medical, dental, and vision coverage
- 401k retirement plan with employer matching
- Paid time off and paid holidays