3PW & Ocean Manager

About the role

Manage the day-to-day execution of ND Papers third party warehouse shipments, international shipments, and inventory transactions. Manage the warehouse and carrier vendors to meet company KPI’s while ensuring the lowest cost solutions are fully utilized. Work with Logistics Procurement and Sales to determine the optimal warehouse strategy and needs.

Key Responsibilities

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Ensure team are completing daily critical tasks (PGI’s, Unplanned SO’s, Deliveries without Shipments, Untendered, and Call Completes SO’s/PO’s).
• Provide warehouses weekly forecasting for inbound and outbound volumes. Raise concerns of space constraints or outbound appointment constraints with CS management.
• Ensure cost-effective routings and Shipping Condition utilized for all inventory.
• Ensure accurate inventory levels and provide status reporting for disposition.
• Manage warehouse claims through resolution.
• Request export contracts based on available inventory and provide weekly HQ Contract tracking report.
• Provide weekly KPI improvement plans on Inventory levels at warehouses, In Transit inventory, Blocked inventory status, Warehouse Demurrage, Warehouse Claims, Warehouse loading FIFO.
• Manage team members performance, including bi-annual assessments and PTO requests.
• Maintain cost-per-mile, accessorial charges, and lane-level budget adherence.
• Provide input on warehouse strategy during negotiations.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or Business preferred.
• 4–6 years’ experience in transportation procurement, preferably across multiple modes.
• Demonstrated success managing carrier negotiations and strategic freight sourcing.
• Strong Excel/data analysis skills; experience with TMS platforms required.
• Excellent communication, problem-solving, and project management abilities.

Core Competencies

• Accountability for results
• Problem solving/root cause analysis
• Process discipline
• Data driven decision making
• Cost conscious
• Attention to detail
• Critical thinking

Success Profile

• Servant leadership
• Meeting or exceeding KPIs
• Completing transactions timely and accurately
• Executing on cost effective routings for inventory
• Building sustainable relationships with vendors by leveraging accountability

Working Conditions

Workspace at a manufacturing facility

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days to support work-life balance.
• A 401K retirement plan with a company match and annual fixed contribution.
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Discover more about our benefits and how we support our team by visiting 2026 Benefits. Come be a part of our team and grow with us!