2UniFi-Enterprise Technology - Senior Digital Business Analyst

Culture

Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions. That's the basics of Relationships. Fairness. Simplicity®

About the role

We are looking for a self-starting, results-oriented team player to join us as a Digital Business Analyst Senior. This position will follow a hybrid-working model (a combination of work from the office and at home based on manager discretion).

Responsibilities

• Support business processes and automate work streams as appropriate.
• Lead and provide direction on the planning, design and execution of department processes, procedures and training.
• Analyze bank current and future system processes and/or procedures.
• Recommended solutions to improve the client experience, increase productivity and efficiency.
• Work with internal stakeholders to determine business requirements and priorities.
• Aid in workflow planning process including design, configuration/develop, testing and delivery of solutions.
• Participate in the research and evaluation of potential new vendors and technologies, and as appropriate costs and user applicability with current vendors and partners.
• Provide input/interpretation to business designs and requirements to determine optimal solutions.

Qualifications

• Bachelor’s degree required in Business, Finance, Management or related discipline OR equivalent combination of education and related work experience.
• 5-7+ years of relevant job experience.
• To be considered an ideal candidate, you should possess some of the following qualifications:
• Advanced degree or certification related to field
• 8+ years of relevant job experience in banking
• Experience with bank systems, project management, vendor partnerships and resolution of complex system issues

Skills

• Experience supporting processes and systems related to marketing, data and web analytics, online account opening, online banking, deposit and treasury functions, loan origination/loan servicing (including SBA), core system support, payments, cards, compliance (KYC, KYB, AML, BSA), and other bank functions as determined.
• Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results.
• Ability to think creatively and meet challenges with resourcefulness.
• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects.
• Take initiative to research and resolve problems prior to asking for assistance from Manager.
• Well developed and proven organization skills with ability to utilize time efficiently.
• Proficient in MS Office applications, including strong Excel skills, as well as Outlook, Word and PowerPoint.
• Strong knowledge of banking regulations.
• Strong analytical and problem solving skills.
• Well developed and proven organization skills with ability to utilize time efficiently.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write procedures and correspondence, speak clearly to clients and associates.
• Strong typing skills to meet production needs of the position.
• Ability to perform extensive system configurations in banking platforms.
• Ability to train and coach associates, as appropriate.

Work Environment

• Flexible scheduling: Hybrid office environment, manager permitting, with traditional hours.
• Must be able to work at a rapid pace while sitting for long periods of time (typically no longer than 8 hours).
• Must be able to work overtime to the extent necessary.
• Must be able to travel – estimated at 5% to 10% of the time.