2nd Shift- Technician - Heavy Equipment Shop

About the role

Join Our Team at MacAllister Machinery! At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking a motivated and skilled 2nd Shift Heavy Equipment Shop Technician to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers' success.

• Positive and Inclusive Environment: Be part of a positive and inclusive work environment that fosters growth and development.
• Supportive Team: Join a team that values collaboration and support, creating a rewarding workplace.
• Access to Resources and Training: Enjoy access to excellent resources and training, empowering you to enhance your skills.
• Competitive Compensation: Highlight any competitive salary or benefits package offered.
• Professional Development: Mentor opportunities for continuous learning and career growth within the company.
• Stability: MacAllister has been in business since 1945!

Responsibilities

• Adheres to all safety rules and maintains good housekeeping (5S) in the shop area.
• Diagnoses and repairs equipment in the service shop.
• Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned.
• Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.
• Maintains company issued equipment and tools, keeping them in good working order.

Qualifications

• Knowledge, skills, and abilities typically acquired through a high school education or equivalent.
• Technical background provided through a vocational school with studies in diesel equipment repair.
• 3 to 5 years of mechanical experience with heavy equipment, preferably with Caterpillar.
• Strong working knowledge of hydraulics, power train and electrical systems.
• Solid understanding of work area metrics and takes responsibility for improving metrics and results.
• Understands the value of 6 Sigma in the workplace and contributes when asked.
• Applies initiative, demonstrating a “self-starting” ability to daily work and proactively making improvements to the work process.
• Exhibits good problem-solving skills; can identify problems, solicit other’s opinions, and offer valid solutions.
• Interprets and applies policies, procedures, and guidelines.
• Demonstrates a basic understanding of warranty administration.
• Responds to customer requests with a sense of urgency, treating customers as his/her highest priority.
• Takes personal responsibility with customers, keeping commitments and following through on requests.
• Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers.
• A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence.
• Can operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel, and database systems.
• The ability to work overtime and weekends.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

Schedule

2nd Shift Hours: 3:30pm- Midnight