2nd Shift Production Supervisor - Repair

Duties And Responsibilities

• Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations
• Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success
• Provide first level of support for any escalated issue during work shift
• Maintain consistent production quality by monitoring departmental performance metrics
• Communicate effectively with management and customers to ensure Service Level Agreements (SLAs) are met and issues are promptly resolved
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment
• Aids in P&L forecasting and analysis, alongside labor planning and scheduling
• Prepare and administer daily performance feedback and reporting as required
• Cook up the flow of work through the department and ensure that department has sufficient levels of inventory to meet demand and is staffed appropriately
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors
• Provide additional duties as assigned, based on the business the warehouse supports

Requirements

• 1+ years of leadership experience, materials/distribution environment is preferred
• Must have electronic repair experience
• Capable problem-solving skills and decision-making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement
• Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication
• Capacity to engage with customers in a professional manner
• Strong computer skills, including proficiency in Microsoft Office

Preferred Skills And Experience

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation
• Supervising temporary staff
• Experience working with UKG and Kronos
• General knowledge of OSHA Standards

Benefits

Weekly pay every Thursday
Monthly Incentive Bonus
Positive, team-oriented, inclusive workplace
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Employee assistance program
Flexible spending account
Tuition reimbursement

Physical Demands and Working Conditions

Warehouse environment. You will love working in our family-oriented company!